Metro by T-Mobile

I had a horrible experience. I have been a metro customer for over 5 years. I went in to upgrade a phone. I asked for an iPhone which had a display card that the price for upgrade was $349. When I went to pay for it they tried to charge me $500. When I brought it up to the manager she told me she would not give me the advertised price. It really makes me wonder how many people they have done this to. It was they old bait and switch. I will be contacting metro corporate office. I would avoid this store at all cost. The manager offered me a case instead of the advertised price. What an expensive case.
Mar 9th, 2023

Helpful and knowledgeable staff!! Deliah was awesome. Deliah gave us a deal on our phones and answered all our questions,in a way I can understand! She is also very friendly! I plan to be with Metro for life ! Services on phones are reliable and monthly payments are affordable,and worth it ! Plus your eligible for upgrade on phone or phones,when you kept your device more than year(previous device you got from Metro,1 year before!
Mar 6th, 2023

They tried scamming me by showing one price for an upgrade and then tried charging full price when they rang up. Then when I asked about it they were just like oops I put out the wrong card, nothing I can do... be careful if you deal with this shop. They try to bait and switch.
Feb 19th, 2023

Nov 22nd, 2022

Nov 19th, 2022