Chamber Rating

2.7 - (608 reviews)
114
94
108
84
208

About
Econo Lodge

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. An easy stop on the road awaits you at the Econo Lodge in Carlsbad, NM, conveniently located off highways 180, 62 and 285. Simplify your work travel at our business center with access to copy and fax services. Other hotel amenities include free WiFi, free continental breakfast and laundry facilities. A restaurant, Ocotillo Sports Bar and Grill, is on the premises, too. Relax in one of our cozy guestrooms, each of which features a TV, desk, coffee maker, refrigerator, microwave, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Contact Info

Questions & Answers

Q What is the phone number for Econo Lodge?

A The phone number for Econo Lodge is: 575-887-2861.


Q Where is Econo Lodge located?

A Econo Lodge is located at 3706 National Parks Hwy, Carlsbad, New Mexico 88220


Q What is the internet address for Econo Lodge?

A The website (URL) for Econo Lodge is: https://www.choicehotels.com/new-mexico/carlsbad/econo-lodge-hotels/nm070?mc=llgoxxpx


Q How big is Econo Lodge?

A Econo Lodge employs approximately 20+ people.


Q How is Econo Lodge rated?

A Econo Lodge has a 2.7 Star Rating from 608 reviewers.

Ratings and Reviews
Econo Lodge

Overall Rating

Overall Rating
( 608 Reviews )
114
94
108
84
208
Write a Review

David Kokofsky on Google

image

Business Response on Google Sep 3rd, 2023
Hello David,Thank you for rating your recent experience at our hotel. I hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Ravi Patel on Google

image Newly renovated under new management. Expect best quality rooms and service.
Rooms: Newly renovated rooms.

Business Response on Google Sep 6th, 2023
Hi Ravi Patel,Your five-star review means a lot to us! We would like to thank you for your wonderful review and for noticing the recent updates that we have made to our hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.

Aaron C on Google

image Amazing water pressure, but the staff is helpless.

Business Response on Google Sep 1st, 2023
Hello Aaron,Thank you so much for sharing your rating and giving us an honest look at the guest experience in our hotel. We appreciate the compliments and the comments regarding areas where we can improve. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience. We hope to see you again soon and to impress you with our continuous improvements.

Karen W on Google

image The black beetles kind of threw us for a loop, not being locals & use to the native critters. We found one in the room but as they were everywhere outside & the room doors went to the outside that wasn't surprising.
But, bugs aside, staff were friendly and helpful. The rooms were basic but clean.
The neighbors were playing loud music but the rooms were well insulated and we weren't disturbed by it once the doors were closed.
It was inexpensive and fine for the one night road stay we needed.

Business Response on Google Aug 20th, 2021
Hi Karen,I'm so sorry to hear about the unwelcome visitors in your guest room, though I'm glad to hear that you found the majority of your stay to be satisfactory.I'm happy to hear that you enjoyed our our high standards of housekeeping and our friendly and welcoming staff.We hope that during your next stay, your expectations will be far surpassed!

Jason Andresen on Google

image This motel is in rough shape. During my stay the half of the parking lot was roped off, including the walkway to the lobby. The pool is permanently closed and filled with concrete. Breakfast is no longer served. The toilet handle was sticky and needed to be jiggled to stop flushing. We found a dead roach in the room. There was no chair in the room. There were wet towels from the previous occupants in the shower curtain. The hotel itself is situated in a rough neighborhood, but is fenced off so it doesnt feel too unsafe.
On the plus side the room had been recently refreshed with new furniture and linens. The price is competitive for the area.
My biggest complaint is how much of the listing is a lie.

Business Response on Google Aug 2nd, 2023
.Hi Jason Andresen,Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I am so sorry about the pool , and toilet handle. It is through feedback like yours that we are able to quickly address housekeeping, and maintenance issues. We are sorry that the breakfast was not what you expected but we have coffee during breakfast hours. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

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Overall Rating

Overall Rating
( 608 Reviews )
114
94
108
84
208

Write a Review

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