US Eagle Federal Credit Union

The staff here call you by name when you come in. Ive done several loans and I bank with them and Ive never had better service anywhere
Apr 7th, 2024

This bank steals money and their managers back them up to scam. I would not recommend this bank to anyone. They cannot professionally put a file together to retrieve scammers nor do they have money to secure yours.
Mar 24th, 2024

Very friendly & professional environment.
Mar 9th, 2024

To start off the front desk ladys are super kind and helpful but the call representatives are rude and judgmental.They bank itself is unreliable with your money. They dont notify you about anything. I was lied to by a call representative about an important issue on my end. So I wouldnt recommend calling for any issues, Id go in and speak to the front desk ladys they will help you out a lot more.
Mar 8th, 2024

I used US Eagle for about two years as my primary bank. During that, time they locked me out of my account on three separate occasions because of a fraud concern I assume some computer algorithm identified. In none of the three occasions was there any actual fraudulent activity. When I called the number on the back of the debit card, I was told I would have to contact my "financial institution". I was at a restaurant with my family the last time it happened, it was a weekend, the bank was closed, and I had no cash. My 16-year-old daughter had to pay for the meal. It was incredibly embarrassing and humiliating. I was never contacted on any of the three occasions when I was locked out of my account. I went to the bank to close my account and experienced horrible customer service, nothing but excuses and blaming others, no ownership for the issues. DO NOT BANK HERE!!!!!!!!!!!!!!!!
Mar 18th, 2024