U-Haul Moving Supplies

I had a hitch put on my SUV from here today. Ashley was very nice and had good customer service. It looks like they did a good job. When I pulled up and looked at it I was concerned because I couldn't see any wiring. When I went in and told him I was a little concerned seeing wiring that let me know it was hidden and took me out to my vehicle. The gentleman explained that the wire would come out of the hatch back area, and the door would close on it. Right away I could tell that it wasn't going to be long enough. I could also tell there wasn't enough cordage to reach the hitch area. He took me into speak to the manager. Cody was empathetic to my concern. He took time to explain why it was installed that way, and he gave me an extension cord to make sure I had enough cordage in future use. Cody spoke like a professional and did a good job with me. If you need a hitch, go here and get it done.
Apr 17th, 2023