Sonin & Genis Attorneys At Law, LLC.

We sincerely regret hearing about your dissatisfaction and the distress it has caused your family. Upholding the confidentiality of our client relationships while addressing your concerns is paramount to us.Your family's dedication in preparing records and answering questions for your mother's case was significant, and we want you to know that our commitment matched yours. On a contingency basis, our team devoted considerable time and resources to review and prepare for the case, despite knowing that compensation would only come with a successful outcome. This labor-intensive process underscores our dedication to seeking justice for our clients.The decision to discontinue legal proceedings was made with heavy hearts and was not a reflection of a lack of interest or effort. In the complex landscape of legal practice, a case's viability can shift dramatically, especially with new developments or crucial information coming to light. The unfortunate passing of your mother profoundly affected the case's direction, leading to a decision that was both professional and ethical, yet difficult. Our communication aimed to convey the legal implications of these developments with sensitivity and care.We recognize the value of diverse legal opinions in challenging cases. Our recommendation and your decision to seek other consultations reflects the careful consideration required in such matters, and we respect the conclusions drawn by the other professionals regarding the case's merit.Feedback on our communication has been taken to heart. We acknowledge there is significant room for improvement in how we convey critical developments and decisions. We are committed to enhancing our support and ensuring all clients feel fully informed and supported throughout their legal journey.Our unwavering dedication to our clients' welfare and the pursuit of justice remains strong. We are truly sorry that our service did not meet your expectations on this occasion. We value the opportunity to address your concerns directly and privately, reaffirming our commitment to confidentiality and professionalism.We encourage you to reach out to us for a private discussion on how we can resolve your concerns to your satisfaction. Your feedback is crucial for our continuous improvement, and we are here to listen and make amends where possible.

We apologize for the delay in responding to your review. We have just recently claimed our business profile with Google. Your review does not contain any specific information that allows us to respond to your criticism. Please contact us directly to discuss your concerns so we can continue to do our best to serve our clients.