Verizon
-
139 Heyward St
Brooklyn, New York 11206 - (718) 624-7500
- Website
Hours
Chamber Rating
-
Ayna Myradova
Jan 20th, 2023 -
Joel Weiss
Dec 22nd, 2022 -
Moshe Elye Weissmandl
Awesome and quick service
Jun 21st, 2022 -
Kevin Kolakowski
Can I give no stars? Came in to get a new sim card and activate a new phone on one of my 2 lines on the my plan. The guy took down the number and changed the incorrect one activating it on a new sim. Because he was lazy he tried to replace the sim in my device with the newly activated sim to get the number back to the correct phone, this is after I repeatedly told him that it is not possible because my sim was set up with cdma-less, which took hours to get set up properly, as the device I use is a oneplus and a little difficult to activate on Verizon properly. After significant time he re-activated my old sim card, my phone seemed to work, and I left. This is only to find out 2 days later that HE CHANGED MY ENTIRE PLAN. This caused me to lose all my accrued discounts, and spend hours on the phone with Verizon in attempts to fix this and return to my previous plan instead of paying a month of the one he changed it to WITHOUT MY PERMISSION. I want to also mention it was a grandfathered plan. So 3 hours later it's still not fixed. Not sure if they're incompetent or spiteful. Either way stay away.
May 30th, 2023 -
Rachel Jacobs
This retail store is unprofessional. The two sale people try to be nice and support the customers walking in to the store. The problem is that they are not offering plans at the honest rates and are promising Verizon perks and discounts that are not valid. 1. I had opened a Verizon mobile business acct and was told I will pay $35/month. I was surprised when my first statement arrived and I was paying $45+ some features that I didn't request for $75/month. When I asked verizon about the $35 plan they said there was no such an offer available. 2. One year later I walked in to the store to purchase a new phone, as my screen was cracked and I had received multiple email offers from Verizon on trade-in options. The rep in the store confirmed that if I purchase a new phone and trade in my old one, I can receive between $300-$400 back as a credit on my acct. I showed him the cracked screen, and the rep at Atlas Communications waved away my concern and said I can still get the full value of the phone if I trade it in. I sent it back to verizon after following all instruction, and received an email stating that my phone was either cracked or not functioning and that will receive $7.50 credited. Wow what a disappointment. The store rep was not offering any help when I called to follow up on this.
Aug 1st, 2022
About
Verizon
As a Verizon Authorized Retailer, Wireless Zone combines the power of Verizon with the dedication of a local business to our customers. We exclusively provide Verizon products and services including Verizon Unlimited, Family and Single Device plans, No Contract plans, International Services, Business plans, Total Mobile Protection, device activations, upgrades and more.Visit us for competitive prices on today’s most popular phones, tablets, connected devices, and accessories. Get the latest deals from Apple, Samsung, Google, Motorola, LG and beyond. From iPhones to the Galaxy S and Note series, to the Google Pixel - Wireless Zone is dedicated to finding the right device for you and your lifestyle.Outfit your new devices with protection plans, screen protectors, liquid glass, and stylish and durable cases from leading brands like Otterbox/Lifeproof, Speck, Nimbus, Mophie, Belkin, Incipio, and Kate Spade. Power your devices with wireless chargers, cables, car chargers and battery packs. Explore our selection of Bluetooth headsets, headphones, speakers, Wi-Fi hotspots, jetpacks, connected devices, and accessories.We invite you to visit our store for assistance from our expert associates (Ranked highest in Customer Satisfaction by Verizon for 5 consecutive years). Our goal is to be the technology retailer of choice for the Brooklyn community. Visit us at 139 Heyward St for all your Verizon products and services – we look forward to serving you!
Products
- Smartphones
- Tablets
- Wireless Devices
- Jetpacks
- Cell Phones
- Smart Accessories
- Phone Cases
- Screen Protectors
- Charging Cables
- Car Chargers
- Wireless Chargers
- Bluetooth Headphones
- Internet Devices
- Home Phone Service
- Bluetooth
- Mobile Accesories
- HUM by Verizon
- Wireless Home Phone
- Smart Watches
- Mobile Hotspot/Jetpacks
- Connected Smartwatches
- Verizon
- Verizon Wireless
- Phones
- Kids Devices
- Cellular Accessories
- GizmoWatch
- Apple Watch
- Apple iPad
- Apple iPhone
- 5G
- 5G Home
- Bluetooth Speakers
- Redux
- Mobile Hotspots
- Accessories
- Smart Car Solutions
Services
- Bill Payments
- Buisness Accounts
- Free Bill Analysis
- New Lines
- Upgrades
- New Devices
- Accessories
- Internet
- Verizon Wireless Plans
- Total Mobile Protection
- Verizon Unlimited
- Prepaid
- Device Activiation
- Device Financing
- Wet Phone Recovery
- Verizon Protect
- In-Store Pickup
- No Contract Plans
Brands
- Verizon
- Apple
- Samsung
- Motorola
- LG
- Otterbox
- Lifeproof
- Nimbus9
- Kyocera
- Verizon Wireless
- JBL
- Jabra
- iPhone
- iPad
- Galaxy
- HUM
- Android
- Speck
- ZTE
- Nokia
- Alcatel
- Popsockets
- AirPods
- iFrogz
- Urbanista
- Cellhelmet
- Belkin
- Mophie
- Incipio
Languages
- Yedish
- Hebrew
Specialities
- Verizon Wireless
- Excellent Customer Service
- Wet Phone Recovery
- Wireless experts providing award winning customer service on Verizon products and services
Questions & Answers
Q What is the phone number for Verizon?
A The phone number for Verizon is: (718) 624-7500.
Q Where is Verizon located?
A Verizon is located at 139 Heyward St, Brooklyn, New York 11206
Q What is the internet address for Verizon?
A The website (URL) for Verizon is: https://shop.wirelesszone.com/ny/brooklyn/139-heyward-st?y_source=1_NjE4OTk2Ni01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Verizon?
A Verizon employs approximately 20+ people.
Q What days are Verizon open?
A Verizon is open:
Thursday: 10:00 AM - 7:00 PM
Friday: 11:00 AM - 2:00 PM
Saturday: Closed
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Q How is Verizon rated?
A Verizon has a 4.6 Star Rating from 49 reviewers.
Hours
Ratings and Reviews
Verizon
Overall Rating
Overall Rating
( 49 Reviews )Ayna Myradova on Google
Joel Weiss on Google
Moshe Elye Weissmandl on Google
Awesome and quick service
Kevin Kolakowski on Google
Can I give no stars? Came in to get a new sim card and activate a new phone on one of my 2 lines on the my plan. The guy took down the number and changed the incorrect one activating it on a new sim. Because he was lazy he tried to replace the sim in my device with the newly activated sim to get the number back to the correct phone, this is after I repeatedly told him that it is not possible because my sim was set up with cdma-less, which took hours to get set up properly, as the device I use is a oneplus and a little difficult to activate on Verizon properly. After significant time he re-activated my old sim card, my phone seemed to work, and I left. This is only to find out 2 days later that HE CHANGED MY ENTIRE PLAN. This caused me to lose all my accrued discounts, and spend hours on the phone with Verizon in attempts to fix this and return to my previous plan instead of paying a month of the one he changed it to WITHOUT MY PERMISSION. I want to also mention it was a grandfathered plan. So 3 hours later it's still not fixed. Not sure if they're incompetent or spiteful. Either way stay away.
Rachel Jacobs on Google
This retail store is unprofessional. The two sale people try to be nice and support the customers walking in to the store. The problem is that they are not offering plans at the honest rates and are promising Verizon perks and discounts that are not valid.
1. I had opened a Verizon mobile business acct and was told I will pay $35/month. I was surprised when my first statement arrived and I was paying $45+ some features that I didn't request for $75/month. When I asked verizon about the $35 plan they said there was no such an offer available.
2. One year later I walked in to the store to purchase a new phone, as my screen was cracked and I had received multiple email offers from Verizon on trade-in options. The rep in the store confirmed that if I purchase a new phone and trade in my old one, I can receive between $300-$400 back as a credit on my acct. I showed him the cracked screen, and the rep at Atlas Communications waved away my concern and said I can still get the full value of the phone if I trade it in. I sent it back to verizon after following all instruction, and received an email stating that my phone was either cracked or not functioning and that will receive $7.50 credited. Wow what a disappointment. The store rep was not offering any help when I called to follow up on this.
Overall Rating
Overall Rating
( 49 Reviews )Write a Review
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