MUJI Williamsburg

The two girls in the cashier, asked for my boyfriends number when I was looking at the home decor section. I didnt know this was the club and not a store.
Mar 29th, 2024

Feb 16th, 2024

Feb 12th, 2024

Jan 31st, 2024

Salespeople completely inept. I used to love going to Muji, and appreciated the thoughtful salespeople who would put gifts in a special paper bag with tape for you. Today went in and bought a ton of stationery for a gift, some items on sale. The sale things didn't ring up on sale and the salesperson said they weren't on sale even though there were 20% off signs right in front of him on the bins of product. He said it's not ringing up so it's not on sale, with the most apathetic attitude not the norm for this brand. According to NY office of consumer affairs, stores need to honor the advertised price otherwise they face stiff fines. I asked if they had gift bags and he said 'no' loudly and incredulously, as if I had asked if he could lend me $100. What an attitude!! Then his register froze and he needed to ring up my entire order again. After I paid he grabbed the glassware, stationery, notebooks and threw them into a shopping bag as if they were potatoes. When I opened the bag once outside the store I saw that the 6 notebooks were ruined and a the handle broken off a porcelain mug! Ugh. So dissapointed. At this point I was too frustrated to go back and deal with the rude salesperson. One of the worst retail experiences I've had in a long time. Do not waste your time or money at this store! I recommend 'Absolute Glamour' on Grand St, much nicer salespeople and unique gifts, japanese stationery and super chic clothing. I hope management at this store reads this review and trains their staff better.
Feb 29th, 2024