Technical Office Solutions

Bob is absolutely amazing! We are so lucky to have found him! There is no one else like him; he is such a refreshing change from other businesses out there. He is all about good customer service and not after the money. When we call him, it seems we barely hung up the phone and he is walking through our door. If we need a part, he has it right there. He is prompt, efficient, accommodating and honest. We have been using him for almost 2 years to service our copies and it is always to our complete satisfaction and very reasonable rates. He always guides us in the right direction. I highly recommend Bob! I can't imagine how our office would function without him!
Nov 14th, 2023

In a world where it can be challenging to find reliable and efficient service providers, we recently had the pleasure of discovering a true gem: Bob. We initially reached out to him based on the numerous positive reviews we came across online, and we are delighted to report that those reviews were indeed spot on. Bob's professionalism, expertise, and dedication to his craft shone brightly from the moment we contacted him. Our printer/scanner/copier had been acting up, causing significant disruptions to our daily business operations. Bob quickly assessed the issue and provided an accurate diagnosis. What truly sets Bob apart is his commitment to customer satisfaction. Not only did he rectify the problem with our printer/scanner/copier, but he also went above and beyond our expectations. While we awaited the arrival of replacement parts, Bob offered a temporary loaner printer, ensuring that we could continue our essential daily business activities without any significant interruptions. This level of service is a rare find in today's business landscape. Bob's willingness to provide a temporary solution during the repair process showcased his dedication to customer care. It's evident that he understands the importance of minimizing downtime and ensuring the smooth operation of his clients' businesses. In addition to his technical proficiency, Bob's communication and punctuality were equally impressive. He kept us informed throughout the entire repair process, so we always knew what to expect. Bob's commitment to punctuality and transparency instilled a sense of trust that is often lacking in the service industry. To sum it up, Bob's exceptional service, professionalism, and commitment to customer satisfaction make him a true standout in his field. We are incredibly grateful for the timely and effective repair of our printer/scanner/copier and for the loaner printer that allowed us to maintain our daily business operations. We wholeheartedly recommend Bob to anyone seeking printer/scanner/copier repair services. You won't be disappointed. Bob is, without a doubt, a real find in the world of business service providers. Fran Green, Liberty Orthotics, Inc. New Hyde Park, NY
Nov 5th, 2023

We started doing business with Technical Office Solutions some two years ago after the dealer who sold us our Ricoh copier told us that they could no longer get parts for it anymore and if they could, the repair would be $1800.00. Technical Office Solutions gathered the parts in two days and did the job, parts and labor for slightly more than $800.00. Since then, whenever we have an issue, they are always there within a few hours. We know that their fees are very reasonable. Furthermore, they sell us quality aftermarket toner cartridges for our HP printer at a substantial savings. Manhasset Dermatology, Manhasset, NY
Oct 5th, 2023

A&E Surfaces has been doing business with Technical Office Solutions for about eight years. For the first two years or so, they serviced our Toshiba color copiers when the Toshiba dealers no longer supported them. We were so impressed with the professionalism of Technical Office Solutions that we purchased a three-year old, off-leased Ricoh color copier from them which we are still using six years later. Then about two years ago we purchased an off-lease HP color multi-function unit from them. Still delighted with our association with this company and highly recommend them. - Roslyn Heights, NY
Aug 31st, 2023

Technical Office Solutions has been repairing and maintaining our office equipment since the mid-nineties. They have always provided fast response to our service calls they usually have the required parts with them when they come. Their fees are reasonable and it seems that they are more focused on doing the right thing than on the amount of money that they can charged. We have purchased three off lease copiers from them and have gotten more use out of these used machines than we could expect from new machines, and at less than half the price. Martin Burger, PLLC 219-51 Jamaica Avenue Queens Village, NY 11428
Jul 2nd, 2023