Chamber of Commerce

      NBT Bank

      ( 12 Reviews )

      NBT Bank
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      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.0 - (12 reviews)
      5
      0
      2
      0
      5
      Read Our 12 Reviews

      Chamber Rating

      3.0 - (12 reviews)
      5
      0
      2
      0
      5
      › ‹
      • Nicole Genatiempo


        Jun 27th, 2023

      • April Johnson

        The employees at NBT in Johnstown NY are pleasant to do business with. If there's not to many customers needing assistance most if not all will engage in conversation with you. The bank is always neat and tidy. I'm my opinion, Johnstown NBT and there employees are much more helpful then Gloversville NBT. I have been banking with NBT since there inception and have never had any problems with any business I've done with them. Added bonus, while basically all the banks in the area have changed hands and or names, NBT has remained a constant for many many years. Before they became NBT they were Central National and the transition was seamless.
        Jun 14th, 2023

      • Clara Futch

        They are the rudest women in this branch! The manager with the dark black hair is a rude unprofessional you know what!!!! Seems like everytime I come they have a attitude! If I didnt work right at the Johnstown price chopper I wouldnt come to this branch! Actually the Gloversville branch is no better! I need to change banks asap!
        Mar 10th, 2023

      • Edward Oneill

        The manager was very rude..was returning money orders..they deposited money in my acct and took it out the next day..the girl who waited on me was nice..very hard to see her be spoken down to from mansger and colleague..i told one of them not to get excited and i didnt like her tone...very ..very bad customer service.
        Jun 11th, 2022

      • Roy Dykeman

        The staff is always helpful and friendly!
        Dec 25th, 2020

      Read Our 12 Reviews

      About
      NBT Bank

      NBT Bank is located at 5 New Karner Rd in Guilderland, New York 12084. NBT Bank can be contacted via phone at 518-452-2507 for pricing, hours and directions.

      Contact Info

      •   518-452-2507

      Payment Methods

      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for NBT Bank?

      A The phone number for NBT Bank is: 518-452-2507.

      Q Where is NBT Bank located?

      A NBT Bank is located at 5 New Karner Rd, Guilderland, NY 12084

      Q What is the internet address for NBT Bank?

      A The website (URL) for NBT Bank is: https://www.nbtbank.com/locations/guilderland/?utm_source=gmb&utm_medium=organic&utm_campaign=5NewKarnerRd-Guilderland-NY

      Q What days are NBT Bank open?

      A NBT Bank is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM

      Q How is NBT Bank rated?

      A NBT Bank has a 3.0 Star Rating from 12 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM

      Ratings and Reviews
      NBT Bank

      Overall Rating

      Overall Rating
      ( 12 Reviews )
      5
      0
      2
      0
      5
      Write a Review

      Nicole Genatiempo on Google

      image

      Business Response on Google Jun 24th, 2023
      We're disappointed to hear we may not have met your banking expectations! We would love the opportunity to further discuss your concerns. To get started, please email us at [email protected]. -Yolanda

      April Johnson on Google

      image The employees at NBT in Johnstown NY are pleasant to do business with. If there's not to many customers needing assistance most if not all will engage in conversation with you.
      The bank is always neat and tidy.
      I'm my opinion, Johnstown NBT and there employees are much more helpful then Gloversville NBT.
      I have been banking with NBT since there inception and have never had any problems with any business I've done with them.
      Added bonus, while basically all the banks in the area have changed hands and or names, NBT has remained a constant for many many years.
      Before they became NBT they were Central National and the transition was seamless.

      Business Response on Google Jun 27th, 2023
      April thank you so much for taking the time to share your experience! We strive to provide exceptional service to all customers and love hearing what that has been achieved!

      Clara Futch on Google

      image They are the rudest women in this branch! The manager with the dark black hair is a rude unprofessional you know what!!!! Seems like everytime I come they have a attitude! If I didnt work right at the Johnstown price chopper I wouldnt come to this branch! Actually the Gloversville branch is no better! I need to change banks asap!

      Business Response on Google Aug 18th, 2022
      We're disappointed to hear of your experience with this location, Clara! Please email us at [email protected] to allow us the opportunity to address your concerns. -Yolanda

      Edward Oneill on Google

      image The manager was very rude..was returning money orders..they deposited money in my acct and took it out the next day..the girl who waited on me was nice..very hard to see her be spoken down to from mansger and colleague..i told one of them not to get excited and i didnt like her tone...very ..very bad customer service.

      Business Response on Google Apr 6th, 2023
      We're disappointed to hear of your experience during your visit with this location! We would love the opportunity to address your concerns - please email us at [email protected]. -Yolanda

      Roy Dykeman on Google

      image The staff is always helpful and friendly!

      Business Response on Google Apr 20th, 2020
      We take pride in what we do, thanks for noticing Roy! -Yolanda
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      Overall Rating

      Overall Rating
      ( 12 Reviews )
      5
      0
      2
      0
      5

      Write a Review

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