New York City Harley-Davidson

Horrible customer service!! I was interested in an Iron 883, I did the paperwork to acquire financing, but the seller never called me back, I had to call him, the explanation he gave me was that the financing had not been approved, regardless of that I never got a response When I told him that I wanted to buy the motorcycle in cash, his attitude changed immediately, but in the end he took my money and preferred to go to another brand where they treated me better. I was willing to spend 20,000 on a motorcycle but the seller didn't seem to care, terrible. service
Apr 9th, 2024

Mar 26th, 2024

Not a place I would deal with drove all the way from boston to by a bike to only be told it's a internet special and that could only finance it the way wanted me too could not put down more money like I wanted to do you would think someone driving from three states away you would just sell the bike especially since I wanted to put down more than they wanted
Mar 24th, 2024

Dave went above and beyond assisting me with my bike purchase. A great salesman thats knowledgeable on all the bikes while also not pressuring you to buy. Made the overall experience a breeze
Mar 20th, 2024

Rich was excellent!! Came into the dealership feeling somewhat stress. Through is tenacious effort , rich put my soul at ease.. my the picking up of my Harley sooooo simple.
Mar 17th, 2024