Chipotle Mexican Grill

This location is poorly managed and a complete mess the last few months. Online pick up is never on time, most of the time they lose the orders. Today you had to go up to the register and say your name (20 min after I ordered) so they could add to the queue. They can try to blame staffing but other Chipotles in NYC are not nearly this bad. Something is wrong with management of this location. I've been going here for years. This is my last time.
May 19th, 2022

This restaurant is never on time. The stuff also has bad attitude if you ask for the order.
May 15th, 2022

Definitely stay away from this location. My delivery/pickup orders are wrong 100% of the time. Im actually past being angry, its just an impressive level of mediocrity at this point.
Apr 20th, 2022

Little crowdy. Food is good tho. Also can make it deliver to you thru apps like Uber , GrubHub and DoorDash.
Mar 12th, 2022

On the evening of March 3rd, 2022 I go on my break from working long hours at the hospital across the street from this Chipotle to have a late dinner in peace. I sit with my food at one of the tables, minding my own business, & eating my food. At 10 pm the cashier working that evening approaches me in a rude demeanor, tapping my shoulder and says were closed and didnt even start with an apology that wouldve been more understanding due to the fact that it was closing time, but her approach was unacceptable. She didnt have the minor decency to let me eat my food in peace while they cleaned. I will never return to this location to have a meal if the staff is going to be rushing people out and rudely interrupt their dinner. Please give your staff better training especially the employee that was working the cashier this evening. STAY AWAY Good night from a health care worker who works longs hours. This was unexpected.
Mar 27th, 2022