Hoffman Family Dentistry, PLLC. Dr. Stacy L. Hoffman, DDS

Mar 4th, 2024

Wonderful staff, great dentist
Dec 29th, 2023

She is a wonderful person and a terrific dentist. Very family oriented and makes your experience comfortable.
Dec 11th, 2023

Absolutely love them. I have a bad history with dentist. They were very welcoming & made me feel comfortable. Made sure every step of the way I was okay. Highly recommend.
Apr 6th, 2023

Dr Hoffman herself is great. Very attentive and thorough. But the front office is kind of catastrophe. Very pushy and lack of information. I have a very good dental insurance Carrier and just had work done a week ago (in the same month) that was covered under the insurance. Went back a week later in the middle of the month and was told after the cleaning appointment that they dropped my insurance and it is now out of network. Would have been good to know before hand. Was told the insurance carrier was a pain. Funny that a relative of mine is a dentist and said my insurance is very good. And on another occasion I was in the hospital with a major injury and received three phone calls and a text in a two hour period over a tooth crown appointment. Finally,I answer and said I will call you when I leave the doctor. Stop calling please. I am not the first person I know to leave this office because of the front desk *Update after the dentist reply I have been in the office 3 times in the last two months, including less than a week ago, and not once did the receptionist Michelle, or anyone else in the office mention that you were no longer carrying my insurance. All she ever said was we need to get the crown ordered as soon as the root canal is done. The moving around of the schedule was due to the endodontics office canceling my appointment for covid reasons. I have never once received or communicated through email with this office regarding anything. I also never received a letter of any kind. I get mail delivery confirmation to my email everyday with pictures of every piece of mail. The only communication I have ever received was via a text message service and nothing was sent to that regarding this. I wish you the best as well Dr. Hoffman. I enjoyed you as my dentist. But you should look into your office staff. I know a couple people who have said similar things and left the office. One individual said the office staff refused to fill out any paperwork and made them do it all. They went to a different office and the staff gladly filled out everything. Now Im told my insurance is too much of a pain for the office staff. My insurance is a top dental carrier.
Mar 21st, 2023