Long Energy

Jhoanna Cantera _{on Google}

Feb 21st, 2024

I cant say enough how grateful and satisfied I am with this service. The minute they answered the phone they were very nice and very helpful, I run out of oil and they helped me immediately. Very very nice people I recommend them

Patty Burnham _{on Google}

Jan 16th, 2024

Thank you and big shout out to Long Energy for their immediate feedback, quick and exemplary service! Zack was extremely knowledgeable and most helpful.

Mandy Smith _{on Google}

Jan 8th, 2024

Be careful. When you sign the contract, read the fine print! The contract is for 5years and if you decide to go with another company ( whuch we did because it was a .70 cents difference per gallon..Long Energy is way too expensive) you then break the contract and are liable for the tank fees for the rest of the contract..steer clear. There are MANY companies in the area that are much much cheaper.

Barbara Griffin _{on Google}

Nov 2nd, 2023

To: Manager
From: Barbara J Griffin
I write to express my appreciation for the excellent, professional and caring service I have received.
As a new customer, I initially had the pleasure of speaking with Beth Carey, who was so very helpful, answered my questions and was a delight.
Last week, I had the pleasure of speaking with Jessica Noyes regarding a delivery. She was lovely to speak with, geacious and so very helpful...her kindness made my day.
Today, I called to clarify an email, and had a delightful and very helpful conversation with Shannon (apologies...I do not have her last name.)
These capable, caring lovely young ladies are a credit to
Long Energy and reflect the companies excellent customer service.
I was introduced to Long Energy by Mr. Mike Russell, who has gone out of his way to make certain that myself, a dozen friends and the Quaker Street Volunteer Fire House were well taken care of.
He and the staff mentioned have made a significant difference in my life, and I am most grateful.
Thank-you.
Sincerely,
Barbara J Griffin

Jessica Williams _{on Google}

Oct 22nd, 2023

When they were my company,they were coming out so often that on more than one occasion, my tank would only need like 8 gallons and their "compliance fee" was more than what the total was for the actual product. I called them and complained that when im paying more for a fee than i am for product, i shouldnt be needing a delivery. I told them that i wanted it where i would call them for a delievery and not just have them automatically bring it. The woman was rude and not happy about it, but i will say that they did comply with that. I had just had the tanks filled before I moved, and they told me that I would get no credit or anything because all sales are final. Hmm.. I live in a 2 apartment house. There are 2 separate companies for propane. Yesterday when I KNEW there was a propane leak, both companies tried to pawn it off on the other. Well once they decided that there was no leaks and having to deal with a nasty technician, I am the one who found the leak. When I told the technician this before he was leaving he had nothing but a nasty attitude and was extremely rude. I even said to him that he was a very unfriendly fellow. I also had more problems with this company that I havent written. I will never recommend them and the worst of it, is that they don't even care if there is a negative review or an unhappy customer. Bad company .