Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.4 - (149 reviews)
63
21
19
9
37
Read Our 149 Reviews

Chamber Rating

Verified Member
3.4 - (149 reviews)
63
21
19
9
37
  • Debbie Stewart

    Trying to get my name on the phone for caller ID for personal reasons and there saying our name comes up!! And it does not,3 phone calls later and still nothing
    Mar 31st, 2024

  • Daniel Barletta

    Total rip off. Mesed up my entire account. Made promises that were lies. Had to have online fix my account.
    Mar 26th, 2024

  • Chip Bomyea

    I just wanted to buy a phone as my battery doesn't last long. I was given the run around by Chris who refused to answer my question about cost saying he doesn't sell phones only plans. Then when pressed for clarification he basically asked me to leave. I had looked on line before going there and found the phone I wanted. He said he couldn't sell it to me because I ' didn't qualify '. Like since when does a paying customer need to 'qualify' to buy a product being sold in a store?
    Feb 20th, 2024

  • Angel Lovings

    Worst store ever they will send you away everytime if they can if there nit getting a sale off of you
    Feb 8th, 2024

  • Janette

    Very helpful staff!
    Nov 30th, 2023

Read Our 149 Reviews

About
Verizon

Visit our store at Schenectady for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Contact Info

Products

  • Business cell phones
  • Business mobile hotspots
  • Business tablets
  • Business laptops

Services

  • Mobile plans
  • Wireless Internet plans
  • Voice plans

Brands

  • Apple
  • Samsung
  • Motorola
  • Google
  • Kyocera
  • TCL

Languages

  • English

Images

Questions & Answers

Q What is the phone number for Verizon?

A The phone number for Verizon is: (800) 880-1077.


Q Where is Verizon located?

A Verizon is located at 402 Balltown Rd, Schenectady, New York 12304


Q What is the internet address for Verizon?

A The website (URL) for Verizon is: https://www.verizon.com/stores/details/new-york/schenectady/mohawk-commons-247205/?CMP=seo_b_x_vz_oth_ot_2022_08_website


Q How big is Verizon?

A Verizon employs approximately 20+ people.


Q What days are Verizon open?

A Verizon is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM


Q How is Verizon rated?

A Verizon has a 3.4 Star Rating from 149 reviewers.

Ratings and Reviews
Verizon

Overall Rating

Overall Rating
( 149 Reviews )
63
21
19
9
37
Write a Review

Debbie Stewart on Google

image Trying to get my name on the phone for caller ID for personal reasons and there saying our name comes up!! And it does not,3 phone calls later and still nothing

Business Response on Google Apr 4th, 2024
This is concerning to hear, Debbie. We want to help you as much as we can, and we're disappointed that we could not resolve your issue last time. We will escalate your review and look into this right away. Please fill out this issue resolution contact form, https://app.smartsheet.com/b/form/042b04a6b6c0486f8f0192ec4da2ffbe and reference Review ID #1404574503 so we can get in touch with you. We appreciate your feedback and hope we can win back your trust and confidence.

Daniel Barletta on Google

image Total rip off. Mesed up my entire account. Made promises that were lies. Had to have online fix my account.


Chip Bomyea on Google

image I just wanted to buy a phone as my battery doesn't last long. I was given the run around by Chris who refused to answer my question about cost saying he doesn't sell phones only plans. Then when pressed for clarification he basically asked me to leave. I had looked on line before going there and found the phone I wanted. He said he couldn't sell it to me because I ' didn't qualify '. Like since when does a paying customer need to 'qualify' to buy a product being sold in a store?

Business Response on Google Mar 12th, 2024
We're sorry to hear you had a frustrating time trying to get help, Chip. We want to make sure our customers feel welcome and supported at our store, and it sounds like we fell short this time. We value every member of the Verizon family and hope you'll give us a chance to win back your trust and confidence.

Angel Lovings on Google

image Worst store ever they will send you away everytime if they can if there nit getting a sale off of you

Business Response on Google Feb 5th, 2024
Hi Angel, we're sorry to hear about your frustrating experience. We always want to be there for you to help out with any concerns, not just making a sale. We have escalated your feedback for further review. We hope you'll give us another chance to provide better service in the future.

Janette on Google

image Very helpful staff!

Business Response on Google Dec 6th, 2023
Thanks for the review, Janette! You can always count on our team to deliver great customer service. Visit us anytime you need assistance with your Verizon Wireless needs.

Load More Reviews

Overall Rating

Overall Rating
( 149 Reviews )
63
21
19
9
37

Write a Review

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