Interstate Northeast, Inc.

Great service helped me get my keys out of my car sean I believe was his name he is awesome !
Feb 2nd, 2024

Excellent service! We needed a flat bed tow from Saratoga springs to Clifton Park, during a cold snap. Northeast was Knowledgeable, fair, and fast. And very polite! Thank you!
Jan 23rd, 2024

Had a bad accident and everyone here was so nice, which Ive never had. The tower, front desk, and someone who helped me get to my car. Everyone helped make the experience better.
Dec 18th, 2023

I didn't get the name of the driver who helped me last night but he was great! He was polite, helpful, respectful, kind, and knowledgeable. He made me laugh a few times during a stressful time which was greatly appreciated!
Oct 15th, 2023

I called this company and was quoted a price of $243 for a tow. I was stranded on Highway 146A in a dark and very dangerous spot. I only had $50 at the time, so I allowed them to hold my vehicle in storage the next 24 hours was Saturday for $40 per day. Later that day at 3:30 pm, I went to pay the $200 balance; even though it's a 24-hour business, I was told that I could only get my car until 4 pm. If I couldn't make it by 4 pm that Friday, I had to schedule an appointment for Monday. So I asked again how much it cost to pick up my car on Monday $40 per day, and was quoted $280. Since I had an offer to sell my car for $350 on Monday, I asked if it wanted to purchase my car for a lower price price Friday. And they refused. So I scheduled to pick up my car Monday at noon. However, because I refused to give them my car for $200, I was now being charged $93 per day for storage. I called them shady and started recording the telephone call. The man then tried to bully me into giving my car away to them for $200 if I couldn't get there before 4 pm; And then said I was going through a lot of trouble for the $75 I stood to earn from selling of my vehicle on Monday. They told me $40 to store my car then changed the price to $93 when I wouldn't give away my car to them for $200. I've never experienced a situation where a business had the audacity to change the amount more than double, mid-sentence, to intimidate a customer and ultimately to steal their car while you are most vulnerable. DO NOT USE THESE CROOKS. I filed a detailed complaint with the BBB and will tell 1000 others what this company did to me. This was an outright criminal act, a theft of property by deceit, and a financial assault throu a severe abusively shocking business practice to the most vulnerable stranded with car troubles. I repeat, don't use these crooks for anything! They should not be in business. If it happened to me who knows how many others? They took my car without writing; then, with my car in possession, changed the price of storage to steal it from me. The rims and tires on my car alone are worth over $500. I never had agreed for them to take my car at $93 dollars a day to 4 pm that Friday, closed weekends. I was led to believe it was open 24 hours. They knew exactly what they were doing. It's an old playbook. Steal car by changing the storage fee. Heres how it goes: don't tell customers we close at 4 on a Friday, lead them to believe you can pick their vehicle anytime we're open 24 hours, don't give them any writing, say storage is $40 a day, once you have their car in your possession, change the storage fee price to 93, closed on weekends, price shoots up, customer can't pay double what was quoted plus repairscar stolen. "Hahaha works like a charm every time stupid customer dummies. Do not use this place it took my car under false pretenses. I was vulnerable after midnight on side of a dark Highway in Clifton Park then stole it from me. I tried to file a police report for theft. It was an unauthorized taking of my car if I was lied to, and without proof, the police should have helped. Shady. Look quoted $243 paid $43 owed $200 Friday. Storage fees 2 days Saturday and Sunday $40. Quoted 280. Got a sale for 350. Offered to sell the car to the company for $100 profit Friday. Refused. The cost to get my car went up from $280 on Monday to almost $700 look at this garbage! When I asked, Where did I get $280 from? They told me The driver said,.. you were never quoted a price and They don't know where I got my number from. Oh, Im an idiot and would let a towing company take and store my car without a price. I was born on a Tuesday but not last Tuesday. If thats not bad enough, they refused to give me back my house keys and garage door opener misplaced inside their junky tow cab! I took my keys out to give them the key to the vehicle. They lied claiming keys were inside my car and wouldnt return them unless I signed the title to the car them. Shady shady. The worst. Dont use this company for ANYTHING!!!!!
Mar 23rd, 2024