Petco
-
165 Bricktown Way
, Ste 1C
Staten Island, New York 10309 - (718) 569-3011
- Website
Hours
Chamber Rating
-
Nicole Costanza
Do not use the grooming services. My dog was left in a drying cage. When I arrived to pick him up after an hour and a half he was not finished, in a cage for an unknown amount of time. The person who was supposed to be working with him named Katie was rude, frazzled and threw him at me. His heart was pounding and was very warm! Not to mention did not receive a haircut in that time. Never again.
Apr 8th, 2024 -
Josephine Cervantes
I purchased my dogs food online on Friday afternoon. Never received an email confirming my order but I saw that it was still registering on the Petco app. Next day, I wake up and still no email. I figure Ill just go to the store and see whats going on. When I get to the store I had to wait in line for 15-20 minutes until an extremely rude store associate attended me started scolding me for coming to get my dogs food too early. I explained to her that I purchased it yesterday because my dog needed the food. She continued to walk me to the aisle to see if it was even available and when I pointed the bag of dog food out to her in the aisle she looked away and said well there you are and walked away. I had to look for another attendant to help me with the bag of food to my car. I have to purchase my dogs food at least once every three weeks. I would rather not go through this hassle when Im paying $90 pretax for dog food every three weeks. Thank you.
Apr 7th, 2024 -
Jacqueline Perez
I always find what I am looking for at tihs location. Customer service is always great. This time around Amanda was simply amazing. Awesome customer service!! Thank you Amanda.
Apr 5th, 2024 -
Cathleen Azzinari-Casella
Lovely service. Love the employees theyre all very sweet
Apr 4th, 2024 -
Randy Fisher
Staff is friendly and knowledgeable.
Apr 2nd, 2024
Brands
- Petco
Questions & Answers
Q What is the phone number for Petco?
A The phone number for Petco is: (718) 569-3011.
Q Where is Petco located?
A Petco is located at 165 Bricktown Way, Ste 1C, Staten Island, New York 10309
Q What is the internet address for Petco?
A The website (URL) for Petco is: https://stores.petco.com/ny/statenisland/pet-supplies-statenisland-ny-3794.html
Q What days are Petco open?
A Petco is open:
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 10:00 AM - 7:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Q How is Petco rated?
A Petco has a 4.3 Star Rating from 408 reviewers.
Hours
Ratings and Reviews
Petco
Overall Rating
Overall Rating
( 408 Reviews )Nicole Costanza on Google
Do not use the grooming services. My dog was left in a drying cage. When I arrived to pick him up after an hour and a half he was not finished, in a cage for an unknown amount of time. The person who was supposed to be working with him named Katie was rude, frazzled and threw him at me. His heart was pounding and was very warm! Not to mention did not receive a haircut in that time. Never again.
Josephine Cervantes on Google
I purchased my dogs food online on Friday afternoon. Never received an email confirming my order but I saw that it was still registering on the Petco app. Next day, I wake up and still no email. I figure Ill just go to the store and see whats going on. When I get to the store I had to wait in line for 15-20 minutes until an extremely rude store associate attended me started scolding me for coming to get my dogs food too early. I explained to her that I purchased it yesterday because my dog needed the food. She continued to walk me to the aisle to see if it was even available and when I pointed the bag of dog food out to her in the aisle she looked away and said well there you are and walked away. I had to look for another attendant to help me with the bag of food to my car. I have to purchase my dogs food at least once every three weeks. I would rather not go through this hassle when Im paying $90 pretax for dog food every three weeks. Thank you.
Jacqueline Perez on Google
I always find what I am looking for at tihs location. Customer service is always great. This time around Amanda was simply amazing. Awesome customer service!! Thank you Amanda.
Cathleen Azzinari-Casella on Google
Lovely service. Love the employees theyre all very sweet
Randy Fisher on Google
Staff is friendly and knowledgeable.
Overall Rating
Overall Rating
( 408 Reviews )Write a Review
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