Urban Outfitters
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Destiny Mall, 9090 Destiny USA Dr
Syracuse, NY 13201 - 315-422-4143
Hours
Chamber Rating
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Bianca Locke
I made a return for an online order at a physical store but the cashier who did the return switched out the original product with a completely different one. I have the receipts of the error but customer service was unable to give me any help. Bad employee training overall, I lost money and my item.
Feb 27th, 2024 -
Cameron Procee
Lovely staff
Feb 5th, 2024 -
Mikayla
Staff is rude and miserable, makes you uncomfortable and not want to shop there.
May 20th, 2023 -
Margaret Bryerton
Simply terrible. The staff was rude, not helpful and actually laughed at me. We had a serious problem..and they were dismissive and grinning. I have spoken to the customer service people and am hoping to hear back from the ""corporation" the store team is very poorly trained in basic customer care practices. I tried to file an incident report due to the problem we encountered and was given a piece of paper with customer service and 1 800# written on it.
Apr 18th, 2023 -
amy lol
Maria and Jessie are amazing employees! Every time Im there, they greet me with a smile and help me with whatever I need/answer any question I may have! Top tier employees that Urban is lucky to have!
Sep 2nd, 2022
Questions & Answers
Q What is the phone number for Urban Outfitters?
A The phone number for Urban Outfitters is: 315-422-4143.
Q Where is Urban Outfitters located?
A Urban Outfitters is located at Destiny Mall, 9090 Destiny USA Dr, Syracuse, NY 13201
Q What is the internet address for Urban Outfitters?
A The website (URL) for Urban Outfitters is: https://www.urbanoutfitters.com/stores/syracuse?utm_medium=organic&utm_source=google&utm_campaign=local&utm_content=144
Q What days are Urban Outfitters open?
A Urban Outfitters is open:
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Q How is Urban Outfitters rated?
A Urban Outfitters has a 3.8 Star Rating from 109 reviewers.
Hours
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Ratings and Reviews
Urban Outfitters
Overall Rating
Overall Rating
( 109 Reviews )Bianca Locke on Google
I made a return for an online order at a physical store but the cashier who did the return switched out the original product with a completely different one. I have the receipts of the error but customer service was unable to give me any help. Bad employee training overall, I lost money and my item.
Cameron Procee on Google
Lovely staff
Mikayla on Google
Staff is rude and miserable, makes you uncomfortable and not want to shop there.
Margaret Bryerton on Google
Simply terrible. The staff was rude, not helpful and actually laughed at me. We had a serious problem..and they were dismissive and grinning. I have spoken to the customer service people and am hoping to hear back from the ""corporation" the store team is very poorly trained in basic customer care practices. I tried to file an incident report due to the problem we encountered and was given a piece of paper with customer service and 1 800# written on it.
amy lol on Google
Maria and Jessie are amazing employees! Every time Im there, they greet me with a smile and help me with whatever I need/answer any question I may have! Top tier employees that Urban is lucky to have!
Overall Rating
Overall Rating
( 109 Reviews )Write a Review
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