H&R Block

Alone as a person who isn't app savvy I didn't like the app but once I Met with a professional who could explain it all well my mind was changed! For me personally online and in person is a good plan if you are a busy person who doesn't have an hour or don't have all your ducks in a row when filing season comes! S. W. Totally eased my worries. She was kind, understanding and well versed! 10 or of 10 recommend her for saving my experience And lowering my anxiety about tax season!
Apr 8th, 2024

Tax Preparer was EXCELLENT.
Mar 22nd, 2024

Feb 29th, 2024

Very Good and professional ,experience
Feb 24th, 2024

DO NOT choose this location for your taxes! Worst tax experience I've ever had. I have been filing my taxes with H&R block for the past 4year and have never had such a negative experience. I had an in-person appointment to file taxes and the 'tax-pro' was frazzled and couldn't complete our taxes without a lot of help. Even with the help she received, she was unable to complete it - skipped lines, and said we didn't need to add information that we definitely did. They ended up asking us to leave and come back to sign later. I ended up calling to set a followup appointment 5x in the next 2weeks!! I made two followup phone/video appointments to get an update about our return and when we could come in to sign and officially file. They stood us up for both appointments - never got a call. Very unprofessional and a waste of time. I ended up having to file my own taxes through an alternate company after spending 3 weeks going back and forth with H&R block. Please don't waste your time. Very disappointing. You've lost a previously faithful H&R block customer.
Apr 2nd, 2024