Chamber of Commerce

      NextStep Federal Credit Union

      ( 7 Reviews )

      NextStep Federal Credit Union
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      Hours

      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:30 PM
      Tuesday:
      9:00 AM - 4:30 PM
      Wednesday:
      9:00 AM - 4:30 PM
      Thursday:
      9:00 AM - 4:30 PM
      Friday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.9 - (7 reviews)
      3
      0
      0
      1
      3
      Read Our 7 Reviews

      Chamber Rating

      2.9 - (7 reviews)
      3
      0
      0
      1
      3
      › ‹
      • Francesca Ferrusi

        I recently got a used car loan from this Credit Union and was beyond thrilled with the service I received. Tiffany was extremely easy to work with and made me feel so comfortable during the entire process. I would highly recommend them to anyone in search of any banking needs.
        Nov 17th, 2023

      • D Gal

        Why am I getting a statement when I didnt open an account?? Seems like fraud is involved!!
        Nov 20th, 2022

      • Cory Dean


        Aug 8th, 2022

      • Steven Jackson

        Bad experience
        Jan 4th, 2022

      • David Revine

        Spoke on the phone with the receptionist awhile back. She was extremely rude on the phone, laughing about me with her other colleague and eventually hung up on me mid sentence. Look elsewhere! Terrible service
        May 9th, 2021

      Read Our 7 Reviews

      About
      NextStep Federal Credit Union

      NextStep Federal Credit Union is located at 150 Defreest Dr in Troy, New York 12180. NextStep Federal Credit Union can be contacted via phone at 518-286-1611 for pricing, hours and directions.

      Contact Info

      •   518-286-1611

      Questions & Answers

      Q What is the phone number for NextStep Federal Credit Union?

      A The phone number for NextStep Federal Credit Union is: 518-286-1611.

      Q Where is NextStep Federal Credit Union located?

      A NextStep Federal Credit Union is located at 150 Defreest Dr, Troy, NY 12180

      Q What is the internet address for NextStep Federal Credit Union?

      A The website (URL) for NextStep Federal Credit Union is: http://www.nextstepfcu.org/

      Q What days are NextStep Federal Credit Union open?

      A NextStep Federal Credit Union is open:
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 4:30 PM
      Tuesday: 9:00 AM - 4:30 PM
      Wednesday: 9:00 AM - 4:30 PM
      Thursday: 9:00 AM - 4:30 PM
      Friday: 9:00 AM - 5:00 PM

      Q How is NextStep Federal Credit Union rated?

      A NextStep Federal Credit Union has a 2.9 Star Rating from 7 reviewers.

      Hours

      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:30 PM
      Tuesday:
      9:00 AM - 4:30 PM
      Wednesday:
      9:00 AM - 4:30 PM
      Thursday:
      9:00 AM - 4:30 PM
      Friday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      NextStep Federal Credit Union

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      3
      0
      0
      1
      3
      Write a Review

      Francesca Ferrusi on Google

      image I recently got a used car loan from this Credit Union and was beyond thrilled with the service I received. Tiffany was extremely easy to work with and made me feel so comfortable during the entire process. I would highly recommend them to anyone in search of any banking needs.

      D Gal on Google

      image Why am I getting a statement when I didnt open an account?? Seems like fraud is involved!!

      Business Response on Google Aug 10th, 2022
      Please contact our branch manager at 518-286-1611 as soon as possible to resolve this issue.

      Cory Dean on Google

      image

      Business Response on Google Jul 9th, 2022
      I am very sorry to see your recent rating for our credit union. We pride ourselves on providing a high level of member service and am sorry we didn't meet that expectation with you. We would welcome the opportunity to serve you again and learn more about what happened so that we can do better in the future. Please feel free to call us at 518-286-1611 and ask to speak with our Branch Manager.

      Steven Jackson on Google

      image Bad experience

      David Revine on Google

      image Spoke on the phone with the receptionist awhile back. She was extremely rude on the phone, laughing about me with her other colleague and eventually hung up on me mid sentence. Look elsewhere! Terrible service

      Business Response on Google Feb 24th, 2023
      I am very sorry to hear about your recent experience with our credit union. We pride ourselves on providing a high level of member service and am sorry we didn't meet that expectation with you. We would welcome the opportunity to serve you again and learn more about what happened so that we can do better in the future. Please feel free to call us at 518-286-1611 and ask to speak with our Branch Manager.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      3
      0
      0
      1
      3

      Write a Review

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