Jeffrey L Coy Jr DDS

I have been a patient at Dr Coys office for about 4 years now. Throughout this time I have had a couple root canals and few cleanings. His dental hygienists for the most part are amazing. There is one woman with an accent that lacked bedside manners, but over all she was okay. I say few cleanings, because Dr Coy is notorious for canceling cleaning appointments. My son is a year old now and the last time I had a cleaning I was pregnant. I looked at my calendar and they rescheduled my appointment FIVE times. One time they told me Dr Coy was on vacation so he closed the whole office for a week! What?!?!?!? I asked the receptionist why I wasnt first in line to get a cleaning and someone else gets rescheduled, she began to rudely tell me that she has been cancelling 30 patients a day for the last 4 months because of only having 2 receptionists. I said okay, but this is the fourth time (I didnt realize until we hung up it was actually the 5th) you guys have cancelled my appointment, therefore, I should be first. She told me, the system doesnt have who has been canceled before. I told her she needed a new system. I know for sure that if I canceled too many times that would have record of it, why is t it reverse. Its the end of April and I was told they are booking out until June. I asked if there was someone else I could speak to and she told me they will just tell me the same thing. She told me she didnt have time to keep telling me the same thing over and over. I just feel like she could have cancelled someone else for tomorrow and gave me the spot, but she told me she cant cancel someone shes already confirmed. Thats just my complaint with trying to get a cleaning. If you have an emergency, expect to wait the same amount of time. I had a broken tooth and it took me over a month to be seen. And he didnt even fix it. He told me I needed a root canal and to schedule my next appointment, which was another month wait. He really drags ot out for the money. It took me two more visits to get it fixed. And dont expect to be the only patient hes working on at that time. To really make the money, he schedules multiple patients at the same time, so while your numbing he will work on someone else. Expect to be there for a while if you need some real work to be done. And hope you have insurance, because he likes to see you a lot before its actually fixed! He is all about making that money. I am surprised he has 3 star rating. Thats way too good in my opinion. I have family and friends that also go to Dr Coys office and they all say the same thing.
Apr 5th, 2023

Jeff Coy DDS is the owner he is a exelant Carring dentist ,very thorough and very knowledgeable the office very clean and up to date
Mar 10th, 2023

excellent at what he does! sometimes his staff are forgetful causing repeated phone calls but overall a good experience.
Dec 2nd, 2022

Impossible to get ahold of the office. Called for a week straight with no answer.
Aug 26th, 2022

Yet another cancelled appt today. Office confirmed the appt yesterday for a filling for our 12 year old and then today states that "something came up" according to the receptionist, and they need to reschedule. (2nd time being rescheduled by the office, with months of waiting in between appt times). It appears that a poor review due to neglect and lack of appropriate dental care has caused continued cancellations for us. Unfortunate, but not surprising.
Jun 26th, 2022