Utica Rehabilitation & Nursing Center

Worked a week and was run out because employees come and go as they please and don't want accountability.
Dec 28th, 2023

This place looks like a horror movie in the inside, dusty, old, dingy, and moldy. My moms bathroom floor and toilet are stained with mildew from them not properly cleaning it. She has also fallen a handful of times, and this last time she hit her head and needed staples in it. The employees here are negligent and mean to their residents and to their visitors. I wouldnt send me worse enemy to this place. Stay away! Also I bought my mom a mini fridge for her room, and now they arent allowed to have them. Instead of calling me to notify me that it needed to be removed . So it was given to my nephew who had no right to take it as it was not his to keep its mine . Again, the employees and administration there are just absolutely incompetent and negligent.
Dec 23rd, 2023

My 102 year old mother was injured in a fall and received kind, compassionate and professional care. Communication with our family was ongoing. Everyone on staff went above and beyond to meet our needs.
Dec 2nd, 2023

The Nursing staff at this facility was excellent. Personnel were very skilled and compassionate to all the residents/patients. I witnessed first hand the exceptional care, compassion, and professionalism that the staff showed to my girlfriend's mother. We will always be greatful for the care she received.
Nov 14th, 2023

My mom is there and they are being real petty. Sayin that my mom can't go home to my aunt's, takin room phone, plus want her to stay also wants her money. Her doctor already said she not staying but they wanna do this. Y'all don't deserve stars from me.
Sep 19th, 2023