IVO Cabinets & Surfaces | Kitchen & Bath Remodeling
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1201 Broad St
Utica, NY 13501 - 315-272-4499
Hours
Chamber Rating
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Rondy C.
I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that everything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.
Mar 15th, 2023 -
Patricia Otis
Jillian responded to questions both via phone and email in a timely manner. The granite countertop and window sills are beautiful. The installers were professional and did a nice job. The owner asked what could be done to get the fourth star, I couldnt respond there so Im adding it here. Honestly I would have given 4.5 stars but couldnt make it work from my phone. The only thing that was frustrating was timing. We have been working with you and had things kind of lined up. It took more time than I would have liked to be contacted to schedule the template (about 5 days) and then it was about 2 weeks for someone to do the template. After that things moved quickly. It may have just been timing and staffing I understand that totally. In the end you all are wonderful, from picking out the stone, to planning it out, payment, communication, professionalism, and the end product ( that I cant stop staring at ) was excellent!
Feb 26th, 2023 -
Steven Murphy
Viktor and Jillian were great to work with; they communicated well and were responsive to our needs. The product quality and workmanship were excellent. Unforeseen circumstances were dealt with in an efficient and effective manner. I would highly recommend IVO! Services: Kitchen countertop replacement, Kitchen cabinet design, Kitchen countertop installation, Kitchen design, Kitchen cabinet installation, Custom kitchen cabinet construction, Paint indoors, Remodeling
Feb 4th, 2023 -
CC and Tati A. and B.
IVO has really great selection of kitchen cabinets. I've checked out dozens of stores and distributors in town and IVO is one of the few that I really liked. Highly recommended! Service: Kitchen cabinet installation
Dec 4th, 2022 -
Toni Mackay
On December 7th I gave my non refundable deposit and someone came out to evaluated the job. he said he only had to cut the counter on 2 maybe 3 sides and my range would fit it my stone counter. he told me I would receive a quote later that evening . 2 weeks go by and still nothing , even though they knew that I would be left with no stove for Christmas. Not even an attempt to help. I called and the person who answered the phone said I see nothing was sent out and Im sure Victor would not be happy. I will have someone get back to you. I got a return called and that person tried to claim they sent an email on the 8th and I just must not have received it. but when I told her I was already informed that nothing was ever sent out, She said she would have someone contact me for a refund. Guess what no one contacted me as of today. I called another local company and they came out the next day and did a beautiful job. To top it off $800 cheaper. I will definitely think twice before giving a non refundable deposit.
Jan 1st, 2023
Contact Info
- 315-272-4499
Questions & Answers
Q What is the phone number for IVO Cabinets & Surfaces | Kitchen & Bath Remodeling?
A The phone number for IVO Cabinets & Surfaces | Kitchen & Bath Remodeling is: 315-272-4499.
Q Where is IVO Cabinets & Surfaces | Kitchen & Bath Remodeling located?
A IVO Cabinets & Surfaces | Kitchen & Bath Remodeling is located at 1201 Broad St, Utica, NY 13501
Q What is the internet address for IVO Cabinets & Surfaces | Kitchen & Bath Remodeling?
A The website (URL) for IVO Cabinets & Surfaces | Kitchen & Bath Remodeling is: https://www.ivocabinets.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Q What days are IVO Cabinets & Surfaces | Kitchen & Bath Remodeling open?
A IVO Cabinets & Surfaces | Kitchen & Bath Remodeling is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is IVO Cabinets & Surfaces | Kitchen & Bath Remodeling rated?
A IVO Cabinets & Surfaces | Kitchen & Bath Remodeling has a 4.9 Star Rating from 103 reviewers.
Hours
Related Categories
Ratings and Reviews
IVO Cabinets & Surfaces | Kitchen & Bath Remodeling
Overall Rating
Overall Rating
( 103 Reviews )Rondy C. on Yelp
I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that everything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.
Patricia Otis on Google
Jillian responded to questions both via phone and email in a timely manner.
The granite countertop and window sills are beautiful. The installers were professional and did a nice job.
The owner asked what could be done to get the fourth star, I couldnt respond there so Im adding it here. Honestly I would have given 4.5 stars but couldnt make it work from my phone. The only thing that was frustrating was timing. We have been working with you and had things kind of lined up. It took more time than I would have liked to be contacted to schedule the template (about 5 days) and then it was about 2 weeks for someone to do the template. After that things moved quickly. It may have just been timing and staffing I understand that totally. In the end you all are wonderful, from picking out the stone, to planning it out, payment, communication, professionalism, and the end product ( that I cant stop staring at ) was excellent!
Steven Murphy on Google
Viktor and Jillian were great to work with; they communicated well and were responsive to our needs. The product quality and workmanship were excellent. Unforeseen circumstances were dealt with in an efficient and effective manner. I would highly recommend IVO! Services: Kitchen countertop replacement, Kitchen cabinet design, Kitchen countertop installation, Kitchen design, Kitchen cabinet installation, Custom kitchen cabinet construction, Paint indoors, Remodeling
CC and Tati A. and B. on Google
IVO has really great selection of kitchen cabinets. I've checked out dozens of stores and distributors in town and IVO is one of the few that I really liked. Highly recommended! Service: Kitchen cabinet installation
Toni Mackay on Google
On December 7th I gave my non refundable deposit and someone came out to evaluated the job. he said he only had to cut the counter on 2 maybe 3 sides and my range would fit it my stone counter. he told me I would receive a quote later that evening . 2 weeks go by and still nothing , even though they knew that I would be left with no stove for Christmas. Not even an attempt to help. I called and the person who answered the phone said I see nothing was sent out and Im sure Victor would not be happy. I will have someone get back to you. I got a return called and that person tried to claim they sent an email on the 8th and I just must not have received it. but when I told her I was already informed that nothing was ever sent out, She said she would have someone contact me for a refund.
Guess what no one contacted me as of today.
I called another local company and they came out the next day and did a beautiful job. To top it off $800 cheaper.
I will definitely think twice before giving a non refundable deposit.
Overall Rating
Overall Rating
( 103 Reviews )Write a Review
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