Geek Squad
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21085 Salmon Run Mall Loop W
Watertown, New York 13601 - (315) 782-0867
- Website
Hours
Chamber Rating
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joshua mcgowan
I currently have a 75 tv that requires a in home service. It has been 3 weeks and still nothing, first appt on Saturday was to figure out what was wrong, second appt on a Saturday was with the part but was the wrong part, then third appt was suppose to be today mar 16 and I cancelled plans for this, now I get a text that its been moved to mar 20 on a Wednesday. Which is ridiculous as I cant be home for 12hrs during the work week hence why my appts were on a sat. So now I have to wait longer what a joke, just replace the tv and move on. Makes me want to do zero business with Best Buy.
Mar 18th, 2024 -
PUPPET DRAGON
Feb 5th, 2024 -
Gigi D'Argenio
Kendall is a One of a Kind store manager. He Actually cares about his employees and their customer service. When I walked into the store I could feel the staff was kind and friendly and ready to help this is a learned behavior. I feel this is a tribute to the management . I noticed Kendall always went out of his way to ask his employees how their was going? At the end of their shift he was quick to thank them for their work and to have a good day. These kind words make people want to come back to work and sets a productive working environment. More store managers should be like Kendall.
Feb 2nd, 2024 -
Luna SkyDream
Terrible! Utterly terrible. I went to get an Acer Nitro 5 checked for a Rattling fan, and when I got it back they said We just had to take it out, clean it and put it back. After doing so it passed all the tests! I get back home and the fan is STILL rattling away. The back panel doesnt look touched AT ALL. Not only was I lied to. I was technically drained of $107 that day- what a waste.
Jan 8th, 2024 -
Alyssa Adams
Jimmy is amazing
Nov 25th, 2023
About
Geek Squad
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Vidoes
Questions & Answers
Q What is the phone number for Geek Squad?
A The phone number for Geek Squad is: (315) 782-0867.
Q Where is Geek Squad located?
A Geek Squad is located at 21085 Salmon Run Mall Loop W, Watertown, New York 13601
Q What is the internet address for Geek Squad?
A The website (URL) for Geek Squad is: https://stores.bestbuy.com/ny/watertown/21085-salmon-run-mall-loop-w-1089/geeksquad.html?ref=NS&loc=ns100
Q How big is Geek Squad?
A Geek Squad employs approximately 20+ people.
Q What days are Geek Squad open?
A Geek Squad is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Q How is Geek Squad rated?
A Geek Squad has a 3.1 Star Rating from 26 reviewers.
Hours
Ratings and Reviews
Geek Squad
Overall Rating
Overall Rating
( 26 Reviews )joshua mcgowan on Google
I currently have a 75 tv that requires a in home service. It has been 3 weeks and still nothing, first appt on Saturday was to figure out what was wrong, second appt on a Saturday was with the part but was the wrong part, then third appt was suppose to be today mar 16 and I cancelled plans for this, now I get a text that its been moved to mar 20 on a Wednesday. Which is ridiculous as I cant be home for 12hrs during the work week hence why my appts were on a sat. So now I have to wait longer what a joke, just replace the tv and move on. Makes me want to do zero business with Best Buy.
PUPPET DRAGON on Google
Gigi D'Argenio on Google
Kendall is a One of a Kind store manager. He Actually cares about his employees and their customer service. When I walked into the store I could feel the staff was kind and friendly and ready to help this is a learned behavior. I feel this is a tribute to the management . I noticed Kendall always went out of his way to ask his employees how their was going? At the end of their shift he was quick to thank them for their work and to have a good day. These kind words make people want to come back to work and sets a productive working environment. More store managers should be like Kendall.
Luna SkyDream on Google
Terrible! Utterly terrible.
I went to get an Acer Nitro 5 checked for a Rattling fan, and when I got it back they said We just had to take it out, clean it and put it back. After doing so it passed all the tests!
I get back home and the fan is STILL rattling away. The back panel doesnt look touched AT ALL. Not only was I lied to. I was technically drained of $107 that day- what a waste.
Alyssa Adams on Google
Jimmy is amazing
Overall Rating
Overall Rating
( 26 Reviews )Write a Review
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