Chamber of Commerce

      Empire Visionworks

      ( 81 Reviews )

      Empire Visionworks
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 6:00 PM
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.2 - (81 reviews)
      37
      4
      5
      11
      24
      Read Our 81 Reviews

      Chamber Rating

      Verified Member
      3.2 - (81 reviews)
      37
      4
      5
      11
      24
      › ‹
      • Naomi Thompson

        They took such good care of me and my eyes! I felt really comfortable, and was able to talk to them about anything concerning my eyes. Overall, I feel like they did a thorough job!
        Apr 8th, 2024

      • Zoey Flanagan

        My husband went today for a 10:40 appointment and its now 12 and still hasnt been finished or seen the doctor. Another appointment in our family had to be cancelled because of them being so behind
        Apr 3rd, 2024

      • dawn rowsam

        Been sitting here for 2 and a half hrs. Daughters appt was at 11, we arrived at 1030, it is now 1 pm and we are still waiting on the doctor. I've been coming here for years, this will be the last time!
        Mar 29th, 2024

      • melody keech

        We had good customer service in general but time there was considerable long.
        Mar 17th, 2024

      • Ashton Simons

        I just want to thank Sandy for being so kind and professional today even in the face of technical difficulties. I appreciate you caring about the wait and taking the time to let me know what was going on. You were wonderful!
        Mar 12th, 2024

      Read Our 81 Reviews

      About
      Empire Visionworks

      Visionworks is a leading optical retailer, with over 770 locations across 41 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept thousands of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Remember to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule an annual exam today.

      Contact Info

      Questions & Answers

      Q What is the phone number for Empire Visionworks?

      A The phone number for Empire Visionworks is: (315) 788-5020.

      Q Where is Empire Visionworks located?

      A Empire Visionworks is located at 1125 Arsenal Street, Watertown, NY 13601

      Q What is the internet address for Empire Visionworks?

      A The website (URL) for Empire Visionworks is: https://locations.visionworks.com/ll/US/NY/Watertown/1125-Arsenal-St

      Q Is there a key contact at Empire Visionworks?

      A You can contact Roy Dalton at (315) 788-5020.

      Q What days are Empire Visionworks open?

      A Empire Visionworks is open:
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 6:00 PM
      Sunday: Closed

      Q How is Empire Visionworks rated?

      A Empire Visionworks has a 3.2 Star Rating from 81 reviewers.

      Key Contacts

      image
      Roy Dalton
      Manager

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 6:00 PM
      Sunday:
      Closed

      Related Categories

      Nearby Visionworks Locations

      Ratings and Reviews
      Empire Visionworks

      Overall Rating

      Overall Rating
      ( 81 Reviews )
      37
      4
      5
      11
      24
      Write a Review

      Naomi Thompson on Google

      image They took such good care of me and my eyes! I felt really comfortable, and was able to talk to them about anything concerning my eyes. Overall, I feel like they did a thorough job!

      Business Response on Google Apr 8th, 2024
      We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!

      Zoey Flanagan on Google

      image My husband went today for a 10:40 appointment and its now 12 and still hasnt been finished or seen the doctor. Another appointment in our family had to be cancelled because of them being so behind

      Business Response on Google Apr 3rd, 2024
      Hi Zoey, thank you for bringing this to our attention. We are sorry to hear you had a negative experience with us. We will be sure to share your feedback with our leadership team.

      dawn rowsam on Google

      image Been sitting here for 2 and a half hrs. Daughters appt was at 11, we arrived at 1030, it is now 1 pm and we are still waiting on the doctor. I've been coming here for years, this will be the last time!

      Business Response on Google Apr 1st, 2024
      Hello, dawn! We’re sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please send us an email with your contact information, store location, and details of your concern to [email protected]. We look forward to hearing from you.

      melody keech on Google

      image We had good customer service in general but time there was considerable long.

      Business Response on Google Mar 16th, 2024
      We appreciate your review melody! Your feedback is important to us. We will be sure to share your feedback with our leadership team.

      Ashton Simons on Google

      image I just want to thank Sandy for being so kind and professional today even in the face of technical difficulties. I appreciate you caring about the wait and taking the time to let me know what was going on. You were wonderful!

      Business Response on Google Mar 7th, 2024
      We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 81 Reviews )
      37
      4
      5
      11
      24

      Write a Review

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