Eye-Deal Optical

Bruce and his staff are very caring they want to help you in all aspects of taking care of your eyes. Bruce has picked out my brothers frames for years. Hes continually tries to making his lenses thiner and thiner each time.
Mar 13th, 2024

I recently visited Eye Deal Optical on December 19, 2023, for my annual eye exam with Dr. Joseph Fuchs. My overall experience was disappointing, and I'd like to share the details. The eye examination was conducted on outdated equipmentan antique-cased optometrist's set. This slowed down the process and led to challenges due to poor image clarity, despite bringing my previous year's prescription. After the exam, I was surprised when the owner, Bruce Presner, initially claimed I owed him $60. After questioning the amount, he eventually accepted the $10 copay, which is consistent with my insurance coverage. This raised concerns about the transparency of the billing process. After completing my payment, I requested copies of both my eyeglass and contact lens prescriptions, as per FTC rules. Initially, Mr. Presner denied both prescriptions and assured me he would text them to me. However, only my eyeglass prescription was sent initially. What added to my dismay was Mr. Presner's request for an additional $40 for a "fitting" when I was simply renewing my contact lens prescription from the previous year with no change in eyesight. This extra charge seemed unnecessary and raised questions about fair and transparent pricing practices. Only after expressing my concerns that he was in violation of the law, Mr. Presner eventually texted me my contact lens prescription. According to FTC rules, patients should receive a copy of their prescription immediately after the eye examination (Look up: FTC Eyeglass Rule and Contact Rule). Denying the contact lens prescription and requesting an additional fee for a renewal with no changes in eyesight is not only inconvenient but also raises ethical considerations. According to the FTC rules, an optometrist must provide one copy of the patient's prescription immediately after the eye examination is completed. This applies to both eyeglass and contact lens prescriptions. Denying a paper copy and requiring patients to request it later is a violation of these rules. I hope this feedback raises awareness about the importance of adherence to regulations for the benefit of all patrons. He most definitely doesn't have my future business and I wont be recommending him to my neighbors.
Dec 31st, 2023

Apr 20th, 2023

Such a great place for kids frames. Many options and Bruce was so friendly and helpful. Loved the service and experience and highly recommend
Apr 13th, 2023

Jul 20th, 2022