Mr. Rooter Plumbing of Westchester NY

Had an emergency drainage issue over the holiday weekend. Called Mr.Rooter and spoke with some answering service. They took down my information and told me I would be contacted shortly. I waited 4 to 5 hours and never heard back. Placed a second call with the same results. Finally i called another drainage service (Westchester drain solutions). They responded promptly and solved the issue rather quickly. No one ever contacted me back from Mr. Rooter, very unreliable. Do yourself a favor and avoid Mr. Rooter.
Jan 7th, 2024

If I could give negative 500 stars I would. We had our toilet serviced in Dec 2022 because our toilet was leaking from the sides. Although the plumber, Jimmy, fixed it - he actually made the problem worse. The wax ring he installed was not installed well and the water instead LEAKED THROUGH OUR CEILING to downstairs. Thus, now we have to replace our whole kitchen ceiling, replace our HVAC Insulation, and possibly tens of thousands of dollars to repair the impacted materials. I am so disappointed and hope you never have to go through the same situation. This all could be avoided if the plumber actually did his job.
Sep 25th, 2023

Excellent work Services: Toilet repair, Faucet repair, Faucet installation
Sep 20th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Plumbing leak repair, Faucet repair, Drain cleaning
Aug 1st, 2022

Jul 15th, 2022