Home Services at The Home Depot

Elmo Rightious _{on Google}

Jul 30th, 2021

It used you can trust and get friendly service, but as of yesterday you can't the really trust the service and friendly service does come anymore. My family was treated with no respect and belittle from the service tech. Sorry I called and will not do that mistake again. My opinion is to stay away....less headache and stress

Matt C. _{on Google}

Jun 10th, 2020

Stopped by the store today to purchase a new grill. Upon leaving the store they began to make announcements that they were closing for the day. As my wife and I attempted to place the grill into our vehicle, we realized we had underestimated the size of the grill by about 6". We decided we needed to make a quick trip down the road to trade out vehicles. I asked the man standing by the door if he would mind allowing my wife to stand near the door while I ran to get my truck. His response was "No, the store is closed!) I again attempted to explain, but he began laughing and shaking his head saying "We're closed". I left my wife with the grill so that I could go grab our pickup and upon returning, my wife said that she was harassed in my absence because she was standing outside with the grill after closing. I had purchased the item with my HD credit card and had emailed my receipt and she had no way to prove that it was hers. She felt like she was being accused of stealing. Both of us are health care workers and deal with the public daily. This is definitely not how you treat someone who just made a purchase at your store. I used to love our local Home Depot as there are a few really wonderful and helpful workers there, but after this trip, I am going to take my business elsewhere.