Dog Town Training Academy LLC
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2846 Rob Shepard Dr
Burlington, NC 27215 - 336-570-1144
Hours
Chamber Rating
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Crystal Bailey
Fantastic training facility
May 29th, 2023 -
Marion Lucy
Instructor was gentle with puppies.
Apr 24th, 2023 -
R R
My dog got kennel cough and tapeworm from this place. The trainers are the best part about this place, but the facility needs some maintenance. They should also do something to make sure to prevent the dogs getting sick
Feb 25th, 2023 -
Jessica Robinson
They came highly recommended by the lady who sold us our puppy. This was our first time having our dog groomed. She is roughly 6 months old. This would be her first time to a facility to groom. She was a little nervous and scared. I said it's okay, as she pushed towards the door. The woman running the grooming section scolding me and said, no you do not say it's okay, because it's not okay. Sorry to correct you but our trainers would say the same thing. I was trying to comfort a panicked puppy. I did not mean her behavior was okay, but that she would be okay. Our puppy is obviously still in training and this is not our first puppy. This was our first time ever having a dog groomed, first impressions and actions are important. I found it unprofessional and insulting the way she spoke to me. She did a nice job with the grooming, but I would not recommend this particular place to anyone with a puppy, young dog or first time grooming. I do not feel it is right to insult customers and treat them like trash the moment they walk in the door. UPDATE: As you can see from the owner's response. They obviously DO NOT care about their customers'. I did NOT react negatively, nor was I reinforcing fearful behavior. We have had many dogs and have them professionally trained. We understand the do's and don't of training dogs. As an owner of several businesses myself for over 25 years, this is not the way you treat customers. It's not what you say, it's how you say it. If it had not been for the fact that we had a scheduled appointment that was scheduled weeks out, I would have walked right out of the door. Very rude to speak to customers this way! Changing to a 1-star review after owner feedback. UPDATE: The response from the Owner is NOT anything I ever wrote. I stand by my rating. I would NOT recommend this groomer, ever. They are terrible.
Feb 12th, 2023 -
Monica Roach
I absolutely love this doggie daycare! My pup ZuZu has been attending for over a year now and the staff is amazing! They take such good care of our fur babies and make sure they get lots of love and attention throughout the day! ZuZu gets so excited when we head that way so I never have to worry about her while Im away. The facility is always clean and orderly! The training classes are wonderful too!!!
Sep 24th, 2022
Contact Info
- 336-570-1144
Questions & Answers
Q What is the phone number for Dog Town Training Academy LLC?
A The phone number for Dog Town Training Academy LLC is: 336-570-1144.
Q Where is Dog Town Training Academy LLC located?
A Dog Town Training Academy LLC is located at 2846 Rob Shepard Dr, Burlington, NC 27215
Q What days are Dog Town Training Academy LLC open?
A Dog Town Training Academy LLC is open:
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: Closed
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Q How is Dog Town Training Academy LLC rated?
A Dog Town Training Academy LLC has a 4.7 Star Rating from 51 reviewers.
Hours
Related Categories
Ratings and Reviews
Dog Town Training Academy LLC
Overall Rating
Overall Rating
( 51 Reviews )Crystal Bailey on Google
Fantastic training facility
Marion Lucy on Google
Instructor was gentle with puppies.
R R on Google
My dog got kennel cough and tapeworm from this place. The trainers are the best part about this place, but the facility needs some maintenance. They should also do something to make sure to prevent the dogs getting sick
Jessica Robinson on Google
They came highly recommended by the lady who sold us our puppy. This was our first time having our dog groomed. She is roughly 6 months old. This would be her first time to a facility to groom. She was a little nervous and scared. I said it's okay, as she pushed towards the door. The woman running the grooming section scolding me and said, no you do not say it's okay, because it's not okay. Sorry to correct you but our trainers would say the same thing. I was trying to comfort a panicked puppy. I did not mean her behavior was okay, but that she would be okay. Our puppy is obviously still in training and this is not our first puppy.
This was our first time ever having a dog groomed, first impressions and actions are important. I found it unprofessional and insulting the way she spoke to me. She did a nice job with the grooming, but I would not recommend this particular place to anyone with a puppy, young dog or first time grooming. I do not feel it is right to insult customers and treat them like trash the moment they walk in the door.
UPDATE:
As you can see from the owner's response. They obviously DO NOT care about their customers'. I did NOT react negatively, nor was I reinforcing fearful behavior. We have had many dogs and have them professionally trained. We understand the do's and don't of training dogs. As an owner of several businesses myself for over 25 years, this is not the way you treat customers. It's not what you say, it's how you say it. If it had not been for the fact that we had a scheduled appointment that was scheduled weeks out, I would have walked right out of the door. Very rude to speak to customers this way! Changing to a 1-star review after owner feedback.
UPDATE: The response from the Owner is NOT anything I ever wrote. I stand by my rating. I would NOT recommend this groomer, ever. They are terrible.
Monica Roach on Google
I absolutely love this doggie daycare! My pup ZuZu has been attending for over a year now and the staff is amazing! They take such good care of our fur babies and make sure they get lots of love and attention throughout the day! ZuZu gets so excited when we head that way so I never have to worry about her while Im away. The facility is always clean and orderly! The training classes are wonderful too!!!
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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