Aspire Electric, Inc.

Amy Ciccotti _{on Google}

Jan 20th, 2024

The issue I had is with their billing. At the first visit, they sent a licensed electrician and an unlicensed helper. I was told that I would be charged only for the licensed electrician and not the unlicensed helper. When the invoice came, it was calculated incorrectly and I asked for and got a corrected invoice, which I paid. The second time they came out the same two guys as before were sent. This time I was charged $95/hr for the licensed electrician and $65/hr for the unlicensed helper. When I questioned the charge, I was told that both did work. Well, both guys did work the first time too, so this reasoning is awfully shady and underhanded. I cant speak to the quality of work as my lights still flicker, $1,000 later.

Lesa Brown _{on Google}

Dec 21st, 2022

I called Aspire Electric and informed him of my issue. Jim got to the property in 15 minutes. He informed me there storm outage I was not in town. I called 2 other companies and never got a call back. When I need an electrician, Aspire Electric will be my first choice.

Tim Johnsey _{on Google}

Jan 14th, 2023

$300 to install a generator inlet plug!
**EDIT**
The service manager came out to the house and we talked about my issues, and he was very understanding of my concerns. Even knocked off a little bit of my total bill and said that he would talk to the people above him about the possibility of a veterans discount in the future.
Their team has gone above and beyond what I would have expected of a company, but their high rates still keep them from getting a much higher rating from me. Up from a 2 to 3 star.
******
I called Aspire to install a generator inlet plug. The service man that came out was very courteous and I feel was a good guy.
Was kind of disapointed that the company van had a decal thanking veterans but did not offer a vet discount. I asked.
I thought I had all of the needed parts for instilation, but the guy had to grab a wire from the van and needed to go get a different $15 circuit breaker from lowes (literally 2-miles from my house), which took almost 30 minutes, and of course the time he was gone was added to my total charge. It was odd that in that big van full of electrical suplies they didnt have a section for circuit breakers.
The service man got here right at 8:30am as expected and was done by minutes after 10am, even after putting away his equipment and writting up the paperwork he was gone by 10:10 but I was still charged $260 for 2.5 hours of labor
**They deducted 30 minutes from my bill after talking with the service manager. **
Am I happy with the service provided? Yes. The service man came in did his job and cleaned up after he was done.
Would I call them again? No. They charge way to much for the service that was provided. Service: Electrical outlet & switch installation