Best Buy
-
1465 University Dr
Burlington, North Carolina 27215 - (336) 584-0297
- Website
Hours
Chamber Rating
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Tiffany Currie
I went to have a piece replaced on my car system that Best Buy installed for me. The techs looked over my vehicle to see if they could find out why my system wasnt working instead of checking out my melted piece from the fuse that was hooked to my battery. I understand that my amp and sub was changed out but my fuse wasnt. The bald headed guy was very loud and rude and told me he wasnt going to touch my car multiple times due to the amp and sub being changed. I came for my fuse so Im confused on why I couldnt be helped. If additional work needed to be done after the fused was replaced then we could have set up another appointment to fix it.
Apr 8th, 2024 -
Mary Volmer
I was looking for a countertop convection oven. All they had with mounted ones.
Apr 5th, 2024 -
C Michael
Apr 1st, 2024 -
James Anderson
**** UPDATE **** I had to talk to the manager of the store. I have to personally Thank Jason, the Manager over the Burlington, NC location. He took a moment to understand the scenario I was in and offered reasonable solutions. We were able to come to a reasonable conclusion. Thank you for your customer service. Bought a Lenovo Yoga I7 laptop on 02/26/2024 with full protection plan which they listed as on sale. Laptop went into Boot Configuration fail randomly when wife has a deadline by the weekend (3 Days). Go to Geek Squad. I not only have to wait 48 hours for diagnostics but asked to pay an additional $99.00 to back up a month's worth of data so it is not lost. At least help the customer out with such a fairly recent purchase. If the hardware is crashed, I have wait 2 to 4 weeks for the laptop to be repaired. No wiggle room to replace because it is outside of 15 days of purchase date. Completely unacceptable.
Apr 2nd, 2024 -
John Toler Jr.
Help a lot with what I need
Mar 28th, 2024
Vidoes
Questions & Answers
Q What is the phone number for Best Buy?
A The phone number for Best Buy is: (336) 584-0297.
Q Where is Best Buy located?
A Best Buy is located at 1465 University Dr, Burlington, North Carolina 27215
Q What is the internet address for Best Buy?
A The website (URL) for Best Buy is: https://stores.bestbuy.com/nc/burlington/1465-university-dr-648.html/?ref=NS&loc=ns100
Q How big is Best Buy?
A Best Buy employs approximately 20+ people.
Q What days are Best Buy open?
A Best Buy is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Q How is Best Buy rated?
A Best Buy has a 4.1 Star Rating from 1749 reviewers.
Hours
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Ratings and Reviews
Best Buy
Overall Rating
Overall Rating
( 1749 Reviews )Tiffany Currie on Google
I went to have a piece replaced on my car system that Best Buy installed for me. The techs looked over my vehicle to see if they could find out why my system wasnt working instead of checking out my melted piece from the fuse that was hooked to my battery. I understand that my amp and sub was changed out but my fuse wasnt. The bald headed guy was very loud and rude and told me he wasnt going to touch my car multiple times due to the amp and sub being changed. I came for my fuse so Im confused on why I couldnt be helped. If additional work needed to be done after the fused was replaced then we could have set up another appointment to fix it.
Mary Volmer on Google
I was looking for a countertop convection oven. All they had with mounted ones.
C Michael on Google
James Anderson on Google
**** UPDATE ****
I had to talk to the manager of the store. I have to personally Thank Jason, the Manager over the Burlington, NC location. He took a moment to understand the scenario I was in and offered reasonable solutions. We were able to come to a reasonable conclusion. Thank you for your customer service.
Bought a Lenovo Yoga I7 laptop on 02/26/2024 with full protection plan which they listed as on sale. Laptop went into Boot Configuration fail randomly when wife has a deadline by the weekend (3 Days). Go to Geek Squad.
I not only have to wait 48 hours for diagnostics but asked to pay an additional $99.00 to back up a month's worth of data so it is not lost. At least help the customer out with such a fairly recent purchase.
If the hardware is crashed, I have wait 2 to 4 weeks for the laptop to be repaired. No wiggle room to replace because it is outside of 15 days of purchase date. Completely unacceptable.
John Toler Jr. on Google
Help a lot with what I need
Overall Rating
Overall Rating
( 1749 Reviews )Write a Review
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