Life Time

We are paying almost $400/month for this clubs membership and they haven't taught their front desk staff to be courteous. They hire kids who are rude to customers. Some kid named Jonathan made us stand at front desk for a while and seemed very annoyed that we had a questions.
Apr 8th, 2024

Kaaren is awesome! She is always professional, kind, and helpful to all the staff and customers.
Apr 1st, 2024

Wonderful!!!!!
Mar 23rd, 2024

Huge place. Been coming here for about 1 year now. Good staff and well maintained facility. Has good energy. Ive been to other LT in Carolinas and so far this is freshest one of all.
Mar 6th, 2024

Disrespectful Pilates Instructors. I left a more in depth review on yelp about my experience at this particular location. In short, I left this program due to a disgruntled unhappy Instructor taunting me during group classes for no reason at all. I found it to be disrespectful, disturbing and unprofessional. Moreover, the management does nothing about it. So I left the Pilates program for about a year and thought I would return and take private and group classes with Nelly. Well, we met and made a schedule. She took a photo of my credit card and promised to delete it after she charged my card $625. She never charged my card ( I hope she deleted my card) left the gym and then received a text that after our discussion she determined I wasnt a good fit for the program. I wasnt sure of what she meant and so I asked her to clarify since it didnt make sense at all. I realize this is a retaliation from my prior experience. I cant believe Life time allows employees to disrespect members. I am also a founding member. I have been at the gym longer than all the Pilates instructors as the original instructors are not there except for maybe 1. Even the other ladies in the old group classes would comment to me about the instructors treatment toward me. After sending numerous emails management covers it up and does nothing about it. And will not give me the email contact for the Regional Manager at the Corporate level. I cannot think of the other instructors name.. management can reference my emails if necessary. So disappointed in the Lifetime Brand.
Mar 15th, 2024