Creekside Landing Apartments

I love living here Staff is always on point. Sometime you can take the person out of the hood but not the hood out the person. The staff here deal with a lot of different people to the best of their ability. I would recommend this place cause the staff here really care.
Mar 31st, 2024

There is constant garbage everywhere. Office staff petty and vindictive
Mar 6th, 2024

The outside is covered in garbage if that tells you anything about how the inside looks
Mar 1st, 2024

Thrown out with no reason after paying rent faithfully for 8 years. (So they can charge more?) They made me jump through all these hoops to get my children taken off the lease when they hadn't lived there in years and I'd asked repeatedly. Then they made me jump through more hoops to get lease renewed only to put a letter on my door giving me 60 days to move out. "Top notch" customer service is a lie. They don't answer questions by email, the front door stays locked with 2 people inside. You have to knock and maybe they'll answer and maybe not. Unless you pay online you have to stick your check in a dropbox. LOTS of tenants are unhappy. Gunshots fired outside my door many nights. Rosa who replies to these reviews doesn't do anything but argue with you, not accept any responsibility for things that are wrong and takes the side of the staff. I contacted corporate and actually spoke to someone I thought could help. Lisa said she would talk to Regional VP before he left for a week and get back to me. 10 days later I called her and she said "It's on his desk in a stack of papers." Great. Thanks. Customer service means being polite and considerate even if you don't like the customers. Office staff difficult, petty. They locked the door to the gym so no one could use it. They have applied my rent to another tenant's account, accused me of not paying, then didn't apologize for their mistake. They completely razed a beautiful large blooming tree right outside my porch, but only cut a few branches off other trees nearby. The sun and two large lights from the parking lot burn into my living room so bright now I have to keep my blinds closed day and night. No after hours emergency lockout service. Rude and confrontational or they ignore you. Emails to Corporate office not answered unless you know the "secret" email. You can't reach anyone by phone at Corporate.*one exception in 8 years. Notice the rating. I'm not the only one dissatisfied. If you move here, don't complain about anything.
Feb 19th, 2024

Feb 14th, 2024