Lofts at Southside

Tara and Brooklyn have been so kind and helpful! The unit is beautiful and very clean. They did a fantastic job and my boyfriend and I are so happy to be residents here at the Lofts at Southside!
Mar 14th, 2024

My experience is satisfactory
Mar 13th, 2024

I had a set spot at 2pm on 10/14/23 that I drove 2.5 hours to get to just to see a note on the office door stating Staff Meeting 1-3:30PM and nobody was answering the phones which is the same on Monday, October 16th. Someone shouldve had the courtesy to call me to reschedule.
Oct 17th, 2023

I moved my father in his complex and was his POA. After he passed the money due was put on my credit report. I have tried calling, emailing and even traveling hours to come to the location and still no contact back. I tied talking to the company one that put it on my credit and still no response. This isnt okay. My father was a veteran. Who suffered with to amputations and 2 stokes also Covid. This is unprofessional and unethical. Today I called corporate and talked with Judy Shrum Adminstrative Assistant 4:25 she stated there wasnt anyway to get the information of Janet Philips & Griffey Johnson to try to resolve these issues. She stated she would send all above a group email stating the issue. I expressed how much distress this has caused me and not to mention the reliving of my fathers death. I feel putting these guidelines that they have insect causes people to be on accountable for the actions. And now this is costing me money and also reflection on my character of not paying my bills.Ethically this is Wong and this company isnt for the people but for themselves. This is the beginning communication leisure but a battle thats well worth it.
Aug 14th, 2023

Ms.Tara Pouncy General Manager Id recommend anytime cause she shows her concern and she cares to offer help people and she will do as she says and shes not judgemental shes very respectful and professional and I Thank her very much I hope she stays at Durham loft south side very dedicated to job .Mr.James Hunter
Mar 15th, 2023