Gavin Christianson Bridal

Hours

Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
1:00 PM - 4:00 PM
Monday:
Closed
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM

Chamber Rating

4.5 - (96 reviews)
81
2
1
2
10
Read Our 96 Reviews

Chamber Rating

4.5 - (96 reviews)
81
2
1
2
10
  • Emily Ray

    Beautiful dresses and I was so excited to support a local business, but brides please dont buy your dress here and save yourself the distress as this is BY FAR the worst company / individual I worked with for my wedding. Im so glad I took my dress elsewhere after it came in so they couldnt ruin my experience further. They charged me twice for my veil, gaslit me into believing that my phone wasnt working for a complete change of time + location for my preferred seamstress fitting, then called me verbatim a terrible person. I have receipts from square on my CC showing the veil charged twice as well as data logs pulled from Verizon from when I was supposedly getting texts regarding my fitting appointment, and an audio recording of my conversation with Gineen. when I asked her to send me a text again it magically went through after my appointment time had passed and also reflects on the Verizon logs
    Jan 8th, 2024

  • Erin McLaughlin

    I had a great experience here! Both consultants I worked with were very knowledgeable and worked together well to help me find the perfect gown and try on styles I hadnt considered. I found the perfect dress for me!
    Dec 15th, 2023

  • April Michelle

    I read the reviews and decided to go anyway. And it was awesome. The one on one attention and gown selection was great. This was my first time trying on gowns and I emailed a few dresses I wanted to try. I was all over the place but she helped with a smile. I was stuck on one dress from the beginning. She suggested other styles just to make sure I was still in love with number 1. The best part was there was no pressure. I went on a Monday and she set an appointment for the following Friday for a dress retry before I bought it. Needless to say, I got it and I still love it. I would 100% recommend this shop
    Nov 18th, 2023

  • Jayla Harris

    I had a great experience! My attendant was amazing and very attentive to my preferences and make great suggestions for customization of my gown. The atmosphere was great and the bridal shop was very accommodating when I added an additional person to my appointment last minute.
    Oct 31st, 2023

  • Nicole F

    Update: I do not recommend this shop to any bride. My experience after making a purchase was starkly different than the fitting. I experienced the unprofessional & rude behavior other reviews describe from the shop owner. I found her expertise to be questionable, her practices to be unreliable, as she was not only dishonest with me about my orders on several occasions, but brash and insulting. I wont soon forget the end result of my experiences. Again, I DO NOT recommend. Original review: I wont soon forget the lovely experience I had shopping for my bridal gown at Gavin Christianson! The shop is situated in Downtown Durham and has an elegant-industrial vibe. The selection of dresses for a plus size bride seemed endless. I have been to other shops with such limited styles for plus brides, this shop was so refreshing in the fact that every style I wanted to try, I was able to. Gineen pulled out all the stops for my and my guests during our VIP consultation. She was super attentive to my likes and dislikes, even down to the type of champagne I enjoy. She was able to pick up on my style so well that I ended up falling in love with the dress she picked out for me. Im SO happy that I was able to say yes to the dress at Gavin Christianson Bridal!
    Dec 4th, 2023

Read Our 96 Reviews

About
Gavin Christianson Bridal

Gavin Christianson Bridal is located at 125 E Parrish St in Durham, North Carolina 27701. Gavin Christianson Bridal can be contacted via phone at 919-797-0028 for pricing, hours and directions.

Contact Info

  •   919-797-0028

Questions & Answers

Q What is the phone number for Gavin Christianson Bridal?

A The phone number for Gavin Christianson Bridal is: 919-797-0028.


Q Where is Gavin Christianson Bridal located?

A Gavin Christianson Bridal is located at 125 E Parrish St, Durham, NC 27701


Q What is the internet address for Gavin Christianson Bridal?

A The website (URL) for Gavin Christianson Bridal is: https://www.gavinchristiansonbridal.com/


Q What days are Gavin Christianson Bridal open?

A Gavin Christianson Bridal is open:
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 1:00 PM - 4:00 PM
Monday: Closed
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM


Q How is Gavin Christianson Bridal rated?

A Gavin Christianson Bridal has a 4.5 Star Rating from 96 reviewers.

Hours

Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
1:00 PM - 4:00 PM
Monday:
Closed
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Gavin Christianson Bridal

Overall Rating

Overall Rating
( 96 Reviews )
81
2
1
2
10
Write a Review

Emily Ray on Google

image Beautiful dresses and I was so excited to support a local business, but brides please dont buy your dress here and save yourself the distress as this is BY FAR the worst company / individual I worked with for my wedding. Im so glad I took my dress elsewhere after it came in so they couldnt ruin my experience further.
They charged me twice for my veil, gaslit me into believing that my phone wasnt working for a complete change of time + location for my preferred seamstress fitting, then called me verbatim a terrible person.
I have receipts from square on my CC showing the veil charged twice as well as data logs pulled from Verizon from when I was supposedly getting texts regarding my fitting appointment, and an audio recording of my conversation with Gineen. when I asked her to send me a text again it magically went through after my appointment time had passed and also reflects on the Verizon logs

Business Response on Google Mar 21st, 2024
Emily - We sincerely appreciate your choice to support our boutique and are truly delighted that you found the perfect gown with us. We want to extend our heartfelt apologies for any inconvenience caused by the double charge for the veil. It was an oversight on our part, and we deeply regret any frustration this may have caused you. As soon as the error was brought to our attention, we took immediate steps to rectify it and you were promptly reimbursed.Regarding your alterations, we understand that there was miscommunication surrounding your appointment. Our system sent out several emails and text reminders and when your appointment was missed, our owner personally reached out to you in an effort to reschedule your appointment as we aim to ensure a brides experience is as smooth and stress-free as possible.We understand your concerns about the missed appointment and the issues with receiving reminders. However, once acknowledged there remained a difficulty in finding a suitable alternative appointment time.Your satisfaction and happiness are of utmost importance to us, and we sincerely hope that despite these challenges, your wedding day was nothing short of wonderful.

Erin McLaughlin on Google

image I had a great experience here! Both consultants I worked with were very knowledgeable and worked together well to help me find the perfect gown and try on styles I hadnt considered. I found the perfect dress for me!

Business Response on Google Mar 21st, 2024
Thanks so much for the kind review. We are so excited about your gown and can't wait to see wedding day pics!

April Michelle on Google

image I read the reviews and decided to go anyway. And it was awesome. The one on one attention and gown selection was great. This was my first time trying on gowns and I emailed a few dresses I wanted to try. I was all over the place but she helped with a smile. I was stuck on one dress from the beginning. She suggested other styles just to make sure I was still in love with number 1. The best part was there was no pressure. I went on a Monday and she set an appointment for the following Friday for a dress retry before I bought it. Needless to say, I got it and I still love it. I would 100% recommend this shop

Business Response on Google Oct 16th, 2022
Thanks for the sweet words April! I enjoyed having you in the boutique and love the dress you chose!! Can't wait to see how stunning you look in January!

Jayla Harris on Google

image I had a great experience! My attendant was amazing and very attentive to my preferences and make great suggestions for customization of my gown. The atmosphere was great and the bridal shop was very accommodating when I added an additional person to my appointment last minute.


Nicole F on Google

image Update: I do not recommend this shop to any bride. My experience after making a purchase was starkly different than the fitting. I experienced the unprofessional & rude behavior other reviews describe from the shop owner. I found her expertise to be questionable, her practices to be unreliable, as she was not only dishonest with me about my orders on several occasions, but brash and insulting. I wont soon forget the end result of my experiences. Again, I DO NOT recommend.
Original review: I wont soon forget the lovely experience I had shopping for my bridal gown at Gavin Christianson!
The shop is situated in Downtown Durham and has an elegant-industrial vibe. The selection of dresses for a plus size bride seemed endless. I have been to other shops with such limited styles for plus brides, this shop was so refreshing in the fact that every style I wanted to try, I was able to.
Gineen pulled out all the stops for my and my guests during our VIP consultation. She was super attentive to my likes and dislikes, even down to the type of champagne I enjoy. She was able to pick up on my style so well that I ended up falling in love with the dress she picked out for me. Im SO happy that I was able to say yes to the dress at Gavin Christianson Bridal!

Business Response on Google Jan 8th, 2024
UPDATE: Nicole- when writing a review it is key to leave detailed facts that helps one understand the full scope of an experience. In this instance, you decided to order a dress 2 sizes too small citing hopes of losing weight before the wedding day. You initialed and signed the contract that indicated you wanted to purchase a gown that was 2 sizes smaller than what you measured. When your dress arrived, you then waited almost a month before coming in to pick up the gown. At pickup your dress did not fit. The owner then took your measurements which remained consistent with your original numbers, with the exception of the waist area, which showed a LARGER number than your original measurement. You put on the same, your correct size, which fit perfectly. While we understand being disappointed, the brash, loud and rude behavior to the stylist on site and the owner was unacceptable.Despite the abrasive communication we accommodated you in bringing in your family seamstress to assess the gown. She provided the same recommendations that were provided to you as the owner which included utilizing the sample that fit, incorporating a corset, or attempting to expedite fabric delivery from the designer for additional alterations. Regrettably, the fabric could not be obtained in time for your wedding, which was just four weeks away. We are, however, thrilled to learn that the suggested alterations allowed you to wear the dress of your dreams on your special day.To assist future brides in avoiding similar situations, we recommend two key steps: order the size that aligns with your current measurements, and promptly pick up your gown upon arrival to allow ample time for any necessary alterations.Thank you once again for sharing your experience, and we wish you a lifetime of joy and happiness in your marriage.---Original response: Nicole we loved working with you and your super supportive crew to help you find the dress of your dreams. We appreciate the kind words and support and can't wait to see how your unique bridal look comes together on wedding day!

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Overall Rating

Overall Rating
( 96 Reviews )
81
2
1
2
10

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