Carpe Diem Cleaning

Hours

Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM

Chamber Rating

Verified Member
4.8 - (82 reviews)
69
10
1
0
2
Read Our 82 Reviews

Chamber Rating

Verified Member
4.8 - (82 reviews)
69
10
1
0
2
  • Ariel Lewis

    These ladies did a truly fabulous job! The whole process from booking to service was phenomenal. Thanks all!
    Mar 30th, 2024

  • Layne Johnson

    Great work! We couldnt be happier. It looks like we never lived at our apartment of three years. Professional and excellent service.
    Mar 9th, 2024

  • Katherine Prince

    I requested a deep clean after living in my apartment for 2 years, and I was very impressed with the work done. The black mold is gone from the shower grout, the ceiling fans are spotless, and the microwave doesnt look like a murder scene. I would definitely recommend Carpe Diem Cleaning.
    Mar 5th, 2024

  • Alice French

    Angelica and Bertha were exceptional today. My husband is on hospice so the house is full of medical equipment and supplies. We left them to do their amazing job and came back to a fresh and clean home.
    Jan 20th, 2024

  • Maggie Stalls

    I was incredibly disappointed with my recent move-in clean and in general with the service from start to finish. I chose Carpe Diem Cleaning based on the many positive reviews here on Google. I was told by the staff who scheduled my cleaning that I would be sent a text 30 minutes prior to their cleaners arriving at my home. Instead, I got a phone call when they were just a few minutes away, so I had to rush from work to meet them, and the cleaning team was understandably frustrated after having to wait. Then, when I returned home after they finished cleaning, I found multiple tasks that had been marked on my move-in cleaning checklist that had not actually been completed. I'm moving into an older place that needed a fair amount of cleaning, but its a pretty small space that should not have been an overwhelming task. In addition, the space was completely empty because I wanted to clean before moving my things in. Lights and ceiling fans were not even touched, door frames were still dirty, floors were not cleaned thoroughly, there was hair and debris remaining in the shower, windowsills still had standing dirt on them, light switches remained grimy, and the doors had not been wiped down (see photos). I asked for the cleaners to specifically focus on one cabinet in my kitchen that has obviously been through a lot, and I'll admit that it was cleaner than I'd left it, but it still wasn't properly clean. They also managed to remove paint from one of my light switch panels and didnt mention it. I'm not sure what exactly I was charged for because I couldn't see much of a difference in anything from before the cleaning. I ended up spending several hours actually cleaning my home after the Carpe Diem Move-in Cleaning so that the space would be ready for when my belongings arrived. Following the "cleaning", I left my feedback for staff and expressed my disappointment with their services. No one has reached out or attempted to rectify the situation in any way. They simply charged my credit card for a job they didnt complete.
    Dec 31st, 2023

Read Our 82 Reviews

About
Carpe Diem Cleaning

Make more time for the things you love by letting us help clean your home or apartment. We proudly offer weekly and monthly cleanings, deep cleaning, and move-in and move-out cleaning services.We are a woman-owned and operated residential cleaning company based in Durham, NC. We have proudly been serving Raleigh, Durham, Chapel Hill, Morrisville, Hillsborough, Brier Creek, Cary, and the surrounding area since 1994.

Contact Info

Payment Methods

  • CASH
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Carpe Diem Cleaning?

A The phone number for Carpe Diem Cleaning is: (919) 682-5326.


Q Where is Carpe Diem Cleaning located?

A Carpe Diem Cleaning is located at 902 Pearl St, Durham, North Carolina 27701


Q What is the internet address for Carpe Diem Cleaning?

A The website (URL) for Carpe Diem Cleaning is: https://carpediemcleaning.com/


Q How big is Carpe Diem Cleaning?

A Carpe Diem Cleaning employs approximately 20+ people.


Q What days are Carpe Diem Cleaning open?

A Carpe Diem Cleaning is open:
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM


Q How is Carpe Diem Cleaning rated?

A Carpe Diem Cleaning has a 4.8 Star Rating from 82 reviewers.

Hours

Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM

Ratings and Reviews
Carpe Diem Cleaning

Overall Rating

Overall Rating
( 82 Reviews )
69
10
1
0
2
Write a Review

Ariel Lewis on Google

image These ladies did a truly fabulous job! The whole process from booking to service was phenomenal. Thanks all!

Business Response on Google Mar 28th, 2024
Thank you so much for this five star review! We appreciate you taking the time and will share this with the team. We will look forward to working with you again soon.

Layne Johnson on Google

image Great work! We couldnt be happier. It looks like we never lived at our apartment of three years. Professional and excellent service.

Business Response on Google Mar 7th, 2024
Thank you so much Layne, for the five star review! We appreciate you and taking the time to acknowledge a local business. We will share with your team and they receive a bonus! They always smile when we share these words. We will look forward to seeing you again soon. Don't forget to tell a friend, co-worker or neighbor. If they book regular cleaning service, you will receive a FREE cleaning and they will receive a FREE oven cleaning.

Katherine Prince on Google

image I requested a deep clean after living in my apartment for 2 years, and I was very impressed with the work done. The black mold is gone from the shower grout, the ceiling fans are spotless, and the microwave doesnt look like a murder scene. I would definitely recommend Carpe Diem Cleaning.

Business Response on Google Feb 22nd, 2024
Thank you so much for this five star review! We are particularly impressed with your descriptions, especially the "murder in the microwave." We will let your cleaning team know and they will receive a bonus because you generously took the time to leave a review. It puts smiles on their faces when we share good news. We will look forward to seeing you again.

Alice French on Google

image Angelica and Bertha were exceptional today. My husband is on hospice so the house is full of medical equipment and supplies. We left them to do their amazing job and came back to a fresh and clean home.

Business Response on Google Jan 19th, 2024
Thank you so much for taking the time to leave a five star review! We are very sad to hear about your husband. We will let Angelica and Berthe know and they will receive a bonus. Our thoughts and prayers will be with you.

Maggie Stalls on Google

image I was incredibly disappointed with my recent move-in clean and in general with the service from start to finish. I chose Carpe Diem Cleaning based on the many positive reviews here on Google. I was told by the staff who scheduled my cleaning that I would be sent a text 30 minutes prior to their cleaners arriving at my home. Instead, I got a phone call when they were just a few minutes away, so I had to rush from work to meet them, and the cleaning team was understandably frustrated after having to wait. Then, when I returned home after they finished cleaning, I found multiple tasks that had been marked on my move-in cleaning checklist that had not actually been completed. I'm moving into an older place that needed a fair amount of cleaning, but its a pretty small space that should not have been an overwhelming task. In addition, the space was completely empty because I wanted to clean before moving my things in. Lights and ceiling fans were not even touched, door frames were still dirty, floors were not cleaned thoroughly, there was hair and debris remaining in the shower, windowsills still had standing dirt on them, light switches remained grimy, and the doors had not been wiped down (see photos). I asked for the cleaners to specifically focus on one cabinet in my kitchen that has obviously been through a lot, and I'll admit that it was cleaner than I'd left it, but it still wasn't properly clean. They also managed to remove paint from one of my light switch panels and didnt mention it. I'm not sure what exactly I was charged for because I couldn't see much of a difference in anything from before the cleaning. I ended up spending several hours actually cleaning my home after the Carpe Diem Move-in Cleaning so that the space would be ready for when my belongings arrived. Following the "cleaning", I left my feedback for staff and expressed my disappointment with their services. No one has reached out or attempted to rectify the situation in any way. They simply charged my credit card for a job they didnt complete.

Business Response on Google Aug 23rd, 2019
I am so sorry to hear that you had a negative experience with us. We pride ourselves on having proactive communication and it sounds like we missed the ball. We do not claim to be perfect but always want our clients to be left happy and satisfied! I am not sure where the breakthrough of communication was but we did not receive your email or phone call about how unhappy you were with your cleaning. We always strive to deliver top notch service and will always come back out to fix anything that isn't up to standard and that our client is unhappy about. Unfortunately we were unable to do this for you. I will be more than happy to talk with you personally about your cleaning experience.

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Overall Rating

Overall Rating
( 82 Reviews )
69
10
1
0
2

Write a Review

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