Journeys

Nov 23rd, 2023

I didnt end up buying anything today, but the sales staff were so friendly and helpful. I will definitely be back
May 7th, 2023

Worst customer service ever Everyone working there should be fired.
Feb 18th, 2023

I was told good things about the store by a friend but after trying to purchase converse i cant say anything even slightly positive. I wear a womens 5 and after seeing a color i liked i asked to try them on in a womens 5 the lady looked at me asked if i ment a youth 5, which converse arent sold in. I told her that my shoes are a womans 5 and she said lets get measured, afterwards she said i was a five and a half without saying youth or kids and that the didnt have any youth 5 converse or any youth five converse. She wasnt nice about any of it and i just left
Jul 9th, 2021

Very disappointing experience. Is there a policy that you cant try the display shoe? My apologies is there is such policy . And also have a sign DO NOT TRY !!!! But if ever there is have some decency to respect customer. Just trying the shoe on display this employee was soooo rude to tell us cant try the shoe . He repeated 2x as if he was talking to a child my daughter was so triggered for his rude attitude. We are not rude people and educated . Please show some good customer service .Im calling the manager( hopefully you are not the store manager )in the Southpoint mallJourneys store to train your staff good customer service . Whoever that GUY working around 7pm 3/11/2023 Im calling you out . Kudos to the lady who was nice and greeted us . We will never step inside that store ever again
Apr 10th, 2022