Simplicity Counseling Services, PLLC

Apr 7th, 2024

I called to inquire about their services, and the person answered the phone as if she were home. Total unprofessional and unwelcoming. They must give a course in telephone etiquette 101, and Courtesy, professionalism, and respect CPR. Sad, they are supposed to be in the business of helping.
Mar 26th, 2024

I was a referral from the VA and I have been seeing Dr. Headen. I think he is great and I am very happy so far with my visits. He listens, we talk about my issues, and he doesn't look down at me when I talk about my issues. Every person is different and has different expectations from our Counselors but I feel that Dr. Headen is meeting my expectations so far. I would definately recommend him and Simplicity Counseling.
Mar 3rd, 2024

I have been going to Simplicity for quite awhile, and I love it. Everyone there is very friendly and professional. Deane is the absolute best, and I have recommended her to many people. I love when people call me after going and say its not like on tv. It is so comfortable there. Deane has helped me work through many problems I have struggled with. I never felt judged, and I feel completely comfortable and relaxed talking to her. She is supportive, and when I need to be seen more frequently or as soon as possible, she makes it happen. She has helped me so much. Another thing that I love about her is that she is keeps things real, and I really respect that!
Nov 5th, 2023

Dr. Headen was the therapist the VA referred me to. Initial counseling was amazing, he was kind and really seemed like he wanted to help. My next visit, he seemed stressed and overworked due to recent influx of VA referrals. Dr. Headen recommended both times in our sessions that I should have an ADHD counseling. I asked him for a referral to a clinic or to my VA doc so they could schedule me. Dr. Headen calls me over the phone after I requested this 6x over the past 2 days. In this phone call, he tells me he won't put in the referal unless the VA is paying him to do it and that he won't put in anything until they give him an "Okay". I said "I was unaware you cared more about a dollar than someone's mental health, have a good day sir.". 10 minutes later, Dr. Headen calls me back and says "Hey I got your paperwork you need". No apology. No acknowledgement of what just happened. My response was "No, Sir. Don't worry about it. After our interactions I can see you're not the person I would like to be treated by. You take care and cancel my appointments." Do not see this guy if you want to be taken seriously.
Feb 22nd, 2024