Edible Arrangements

Wont trust them for a special occasion! I received flowers and berries from this location. Despite the party ordering a week in advance, it was a day late on delivery. Fine. It says day not guaranteed on their site, however, it said they attempted delivery the day of (they didnt I was home all day specifically waiting for a special delivery) so Im not a fan of lying. Then when my gift arrived a day late it came like this (pictures attached) blown out flowers, mold in the stems, leaves rotting apart. They left the orange stamens on the lilys (a no go because they stain everything) it got all over the bouquet and one Lilly looked like it had been a victim of a hate crime. Completely crumpled and stained all over. I had to take it apart and salvage what I could. Happy Birthday to me. The cake ? That came with it looked as if someone stuck there finger in it and the sad berry beside it was well sad, wet and slightly smushed. They only redeeming quality was the specialty box of berries I received. They were all ok and survived the delivery.
Mar 19th, 2024

Ive been deployed for the military & have been gone for eight months so I ordered $150 worth of products on 1 Feb to be delivered to my wife on 14 Feb. I wanted to give enough time to allow the store to prepare my order & deliver it in a timely manner, however, this didnt happen. I understand Valentines Day is probably the busiest day of the year for them but I expected better service than this, especially given the fact that I ordered weeks in advance. Its going on 7PM & still no delivery. My wife called & was given attitude by the staff stating they had 80 orders so we decided to cancel the order not only because of the lateness but because of the poor customer service provided by the staff. Holidays are supposed to be special days & the public pays good money to ensure these days become special so Im very disappointed with this process & will no longer consider or recommend their services.
Mar 7th, 2024

I understand Valentines Day is a busy time. However, it is eight oclock at night and it still hasnt been delivered but has been in transit now for 2 hours. This was my first and last time using edible arrangements.finally arrived at 8:30 and looked like this.
Mar 5th, 2024

If I could 0 stars I would. I ordered my husband an arrangement to be delivered to his work for Valentines Day. He works as a School Resource Officer so his work closes at 3:30. At 3:00 he still hadnt received it so I called edible arrangements. They told me that they had forgotten to make his order. I am very disappointed and will never order from there again
Mar 5th, 2024

Staff was friendly and able to help me place an order. I gave 3 stars for the lack of product in the store. I wanted to try a basket for myself as well but there were only two small baskets made.
Oct 24th, 2023