Chamber of Commerce

      Andy's Frozen Custard

      ( 144 Reviews )

      Andy's Frozen Custard
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      Listing Incorrect?

      Hours

      Saturday:
      3:00 PM - 9:00 PM
      Sunday:
      3:00 PM - 9:00 PM
      Monday:
      11:00 AM - 11:00 PM
      Tuesday:
      11:00 AM - 11:00 PM
      Wednesday:
      11:00 AM - 11:00 PM
      Thursday:
      11:00 AM - 11:00 PM
      Friday:
      11:00 AM - 11:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (144 reviews)
      107
      17
      9
      4
      7
      Read Our 144 Reviews

      Chamber Rating

      Verified Member
      4.5 - (144 reviews)
      107
      17
      9
      4
      7
      › ‹
      • john wilson

        Tonight we took our kids to get ice cream in celebration of our daughter's 21st birthday and we were treated EXTREMELY rudely by surprisingly the "manager" who goes by the name River, at least that what she told us. It seems River was not happy that we decided to proceed with our order having to pay cash since the "system" was down as we were told. From the moment we decided to move forward, River was rude, unkind, unfriendly, acted as if we were bothering her... We stop at this Andy's about once a week because our kids beg us to stop and until tonight, service has always been great. However, we've never encountered River before. I'm not surprised when kids give bad service at times, but to receive this horrible treatment from the manager (River) was quite shocking. She even lead the rest of her team in mocking and laughing at us as we were leaving. I only hope they did nothing negative to our ice cream. Very disappointing!!! If we encounter River at the drive through in the future we will just pull away. I'm writing this review, knowing it's probably a waste of time since the HORRIBLE service we experienced came from the "manager" or shift supervisor. River called herself the manager, but what a HORRIBLE leader of people and HORRIBLE example she was tonight.
        Feb 12th, 2024

      • Donna Allen-Krug

        My husband's FAVORITE place to visit!!! He even has 2 t-shirts to show his loyalty to their yummy custard. His favorite was the peach, but he also likes the strawberry mixed in as well.
        Jul 1st, 2023

      • Tra Leigh


        Jun 26th, 2023

      • Keith Burris


        Jun 25th, 2023

      • Daniel Rojas


        Jun 23rd, 2023

      Read Our 144 Reviews

      About
      Andy's Frozen Custard

      Andy's Frozen Custard has always been fanatical about custard, and has served it with pride since March 19, 1986. The Andy's Frozen Custard tradition started in Osage Beach, Missouri when John and Carol Kuntz embarked on a new frozen custard endeavor. Their treat quickly became a legend at the lake, and soon took nearby Springfield, Missouri by storm. It was at the original Springfield location where John and Carol's son Andy (and his wife Dana) worked long hours learning the business from the ground up. Their fanaticism for a supreme product and unmatched customer service never wavered. Andy and Dana were always striving to expand and improve Andy's Frozen Custard, they have taken the brand to new heights, with locations throughout Missouri, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas.

      Contact Info

      Languages

      • English

      Payment Methods

      • AMEX
      • DEBIT
      • DISCOVER
      • MASTERCARD
      • VISA
      • CASH

      Questions & Answers

      Q What is the phone number for Andy's Frozen Custard?

      A The phone number for Andy's Frozen Custard is: (980) 262-3004.

      Q Where is Andy's Frozen Custard located?

      A Andy's Frozen Custard is located at 2210 Matthews Township Parkway, Matthews, NC 28105

      Q What is the internet address for Andy's Frozen Custard?

      A The website (URL) for Andy's Frozen Custard is: https://locations.eatandys.com/ll/US/NC/Matthews/2210-Matthews-Township-Parkway

      Q What days are Andy's Frozen Custard open?

      A Andy's Frozen Custard is open:
      Saturday: 3:00 PM - 9:00 PM
      Sunday: 3:00 PM - 9:00 PM
      Monday: 11:00 AM - 11:00 PM
      Tuesday: 11:00 AM - 11:00 PM
      Wednesday: 11:00 AM - 11:00 PM
      Thursday: 11:00 AM - 11:00 PM
      Friday: 11:00 AM - 11:30 PM

      Q How is Andy's Frozen Custard rated?

      A Andy's Frozen Custard has a 4.5 Star Rating from 144 reviewers.

      Hours

      Saturday:
      3:00 PM - 9:00 PM
      Sunday:
      3:00 PM - 9:00 PM
      Monday:
      11:00 AM - 11:00 PM
      Tuesday:
      11:00 AM - 11:00 PM
      Wednesday:
      11:00 AM - 11:00 PM
      Thursday:
      11:00 AM - 11:00 PM
      Friday:
      11:00 AM - 11:30 PM

      Related Categories

      Ratings and Reviews
      Andy's Frozen Custard

      Overall Rating

      Overall Rating
      ( 144 Reviews )
      107
      17
      9
      4
      7
      Write a Review

      john wilson on ChamberofCommerce.com

      image Tonight we took our kids to get ice cream in celebration of our daughter's 21st birthday and we were treated EXTREMELY rudely by surprisingly the "manager" who goes by the name River, at least that what she told us. It seems River was not happy that we decided to proceed with our order having to pay cash since the "system" was down as we were told. From the moment we decided to move forward, River was rude, unkind, unfriendly, acted as if we were bothering her... We stop at this Andy's about once a week because our kids beg us to stop and until tonight, service has always been great. However, we've never encountered River before. I'm not surprised when kids give bad service at times, but to receive this horrible treatment from the manager (River) was quite shocking. She even lead the rest of her team in mocking and laughing at us as we were leaving. I only hope they did nothing negative to our ice cream. Very disappointing!!! If we encounter River at the drive through in the future we will just pull away. I'm writing this review, knowing it's probably a waste of time since the HORRIBLE service we experienced came from the "manager" or shift supervisor. River called herself the manager, but what a HORRIBLE leader of people and HORRIBLE example she was tonight.

      Donna Allen-Krug on Google

      image My husband's FAVORITE place to visit!!! He even has 2 t-shirts to show his loyalty to their yummy custard. His favorite was the peach, but he also likes the strawberry mixed in as well.

      Tra Leigh on Google

      image

      Keith Burris on Google

      image

      Daniel Rojas on Google

      image

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      Overall Rating

      Overall Rating
      ( 144 Reviews )
      107
      17
      9
      4
      7

      Write a Review

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