Chamber of Commerce

      SERVPRO of East Mecklenburg/Matthews

      ( 45 Reviews )

      SERVPRO of East Mecklenburg/Matthews
      Call SERVPRO for 24-hour emergency service.
      Yext Power Listing.
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      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.7 - (45 reviews)
      42
      0
      0
      0
      3
      Read Our 45 Reviews

      Chamber Rating

      Verified Member
      4.7 - (45 reviews)
      42
      0
      0
      0
      3
      › ‹
      • Brandon James

        Jacob Hernandez and team did a great job with the water remediation in my condo. The team was excellent - always available to answer questions, very prompt, and very professional and friendly. Excellent work to the whole team for a great job! Water leaks/water damage can be very stressful but the team did great in keeping things on track and helping ensure everything was handled with care.
        Mar 25th, 2024

      • Jill Love

        Everyone was so professional and courteous throughout the whole process! I want to give a special shout out to Mike and Jayden who did an excellent job. They were prompt and explained everything to me in a way I could understand. Thanks Servpro for exceptional service!!
        Mar 25th, 2024

      • Julie Foxx

        My experience with Servepro was awesome. Jacob was the greatest It was 2:00 a.m. and I had no idea what to do after a bad water flood from a pipe in my house. Jacob from Servepro got out of his bed and drove to my husband and I to help us get things started. He was a life saver. Shana was so helpful also. We lost our daughter during this time and Shana showed up at our hotel on a late Saturday night to help us recover my lost credit cards. Such a great experience with Servepro. I can't forget Carmelo Duran. He is so helpful and humble. He has helped eliminate alot of stress during my pack back. Autumn was so helpful with explaining the process. Thanks for everything guys!!
        Mar 22nd, 2024

      • Helen Cunningham

        Angel and his crew went above and beyond when removing my hardwood floors. They were very neat and courteous, OK.
        Mar 3rd, 2024

      • Bethany Wessell

        Never never never again edit to say my last name is different from my husband's who's name is associated with the nightmare I have been living and still am.
        Mar 2nd, 2024

      Read Our 45 Reviews

      About
      SERVPRO of East Mecklenburg/Matthews

      At SERVPRO of East Mecklenburg / Matthews, we have the expertise and knowledge to handle any facet of restoration, remediation, mitigation, or reconstruction your business or home property requires. We offer immediate response and support with industry-leading equipment to manage water and storms, mold, fire, and flooding damages. Our highly trained restoration technicians are available 24/7, 365 days per year. From East Mecklenburg to Providence to Mint Hill to Matthews, we will respond to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. SERVPRO of East Mecklenburg / Matthews can handle everything from repairs to full reconstructions and make it "Like it never even happened."

      Contact Info

      Products

      • ServproOXIDE

      Services

      • AIR PURIFICATION
      • AREA RUG CLEANING
      • BACTERIA REMOVAL
      • CARPET CLEANING
      • CARPET DRYING
      • CLAIMS PROCESSING
      • CLEANINGS & WASHDOWNS
      • DAMAGE & RESTORATION
      • DAMAGE REPAIR
      • DAMAGE RESTORATION
      • DE-HUMID
      • DECONTAMINATION
      • DEFLOODING
      • DEHUMIDIFICATION
      • DEODORIZING
      • DETECTION
      • DISINFECTING
      • ESTIMATES
      • FABRIC PROTECTION
      • FIRE DAMAGE RESTORAT

      Specialities

      • ACCIDENT & CRIME SCENE
      • AIR DUCTS
      • ASBESTOS
      • BLOOD REMOVAL
      • BLOOD STAINS
      • CARPET & RUGS
      • CARPETS
      • CLEANING
      • DAMAGE
      • DEHUMIDIFICATION
      • DISASTER
      • DRAPES
      • DRYER VENTS
      • DUCTS & V
      • EXTERIOR
      • FIRE
      • FLOOD
      • GROUT
      • INTERIOR
      • LEAD PAINT
      • MERCURY
      • MOLD
      • ODO

      Special Considerations

      INSURANCE WORK

      Images

      Questions & Answers

      Q What is the phone number for SERVPRO of East Mecklenburg/Matthews?

      A The phone number for SERVPRO of East Mecklenburg/Matthews is: (704) 847-8001.

      Q Where is SERVPRO of East Mecklenburg/Matthews located?

      A SERVPRO of East Mecklenburg/Matthews is located at 4400 Morris Park Drive, Suite O & R, Mint Hill, North Carolina 28227

      Q What is the internet address for SERVPRO of East Mecklenburg/Matthews?

      A The website (URL) for SERVPRO of East Mecklenburg/Matthews is: https://www.servpro.com/locations/nc/servpro-of-east-mecklenburg-matthews?utm_medium=yext&utm_source=extnet

      Q What days are SERVPRO of East Mecklenburg/Matthews open?

      A SERVPRO of East Mecklenburg/Matthews is open:
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours

      Q How is SERVPRO of East Mecklenburg/Matthews rated?

      A SERVPRO of East Mecklenburg/Matthews has a 4.7 Star Rating from 45 reviewers.

      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours

      Ratings and Reviews
      SERVPRO of East Mecklenburg/Matthews

      Overall Rating

      Overall Rating
      ( 45 Reviews )
      42
      0
      0
      0
      3
      Write a Review

      Brandon James on Google

      image Jacob Hernandez and team did a great job with the water remediation in my condo. The team was excellent - always available to answer questions, very prompt, and very professional and friendly. Excellent work to the whole team for a great job! Water leaks/water damage can be very stressful but the team did great in keeping things on track and helping ensure everything was handled with care.

      Business Response on Google Mar 19th, 2024
      Dear Brandon, Thank you for taking the time to leave us a review! We're thrilled to hear that Jacob Hernandez and the team at SERVPRO® of East Mecklenburg/Matthews provided you with excellent service during your condo's water remediation. We understand how stressful water damage situations can be, and we're glad we could help alleviate some of that stress by keeping things on track and handling everything with care. We'll be sure to pass along your compliments to the entire team. Thank you for recognizing their hard work and dedication to delivering top-notch service. If you ever need assistance in the future, please don't hesitate to reach out.

      Jill Love on Google

      image Everyone was so professional and courteous throughout the whole process! I want to give a special shout out to Mike and Jayden who did an excellent job. They were prompt and explained everything to me in a way I could understand. Thanks Servpro for exceptional service!!

      Business Response on Google Mar 20th, 2024
      Jill, your feedback means the world to us! We're so glad that you found our team at SERVPRO® of East Mecklenburg/Matthews to be professional and courteous throughout your experience. A huge shoutout to Mike and Jayden for their excellent work—they truly exemplify our commitment to exceptional service! If you ever need our help again, just let us know. Thanks for choosing SERVPRO!

      Julie Foxx on Google

      image My experience with Servepro was awesome.
      Jacob was the greatest
      It was 2:00 a.m. and I had no idea what to do after a bad water flood from a pipe in my house.
      Jacob from Servepro got out of his bed and drove to my husband and I to help us get things started.
      He was a life saver.
      Shana was so helpful also.
      We lost our daughter during this time and Shana showed up at our hotel on a late Saturday night to help us recover my lost credit cards.
      Such a great experience with Servepro. I can't forget Carmelo Duran. He is so helpful and humble. He has helped eliminate alot of stress during my pack back.
      Autumn was so helpful with explaining the process.
      Thanks for everything guys!!

      Business Response on Google Jan 16th, 2024
      Thank you, Julie, for sharing your amazing experience with SERVPRO® of East Mecklenburg/Matthews! We're thrilled to hear that Jacob and our team were able to provide you with outstanding service during a challenging time. Your kind words mean the world to us. We're here to support you every step of the way, whether it's addressing water damage or helping you through difficult situations. Thank you for trusting us with your restoration needs.

      Helen Cunningham on Google

      image Angel and his crew went above and beyond when removing my hardwood floors. They were very neat and courteous, OK.

      Business Response on Google Mar 8th, 2024
      Thank you, Helen, for your glowing review! We're thrilled to hear that Angel and his crew from SERVPRO® of East Mecklenburg/Matthews went above and beyond in removing your hardwood floors. Their commitment to being neat and courteous is commendable. At SERVPRO, we strive to exceed expectations, and we're delighted that we could provide you with exceptional service. If you ever need further assistance or have any questions, please feel free to contact us. We're here to help!

      Bethany Wessell on Google

      image Never never never again edit to say my last name is different from my husband's who's name is associated with the nightmare I have been living and still am.

      Business Response on Google Feb 23rd, 2024
      Dear Bethany, Thank you for updating your review. We apologize for any confusion regarding the name on the account. Proactive steps have already been taken and followed up by Rick Hesprich and Danny Berry with you and Mr. Kellog. During the meeting, our team and Mr. Kellog walked through the entire project, outlined expectations with our tradesmen, and discussed what you should expect moving forward. Rick has also sent a recap of the meeting to Mr. Kellog via email. We cannot express our gratitude enough for the opportunity to address past issues and our commitment to resolving them. If there are any further steps we can take or if you have any additional concerns, please don't hesitate to reach out to us directly. Thank you for your understanding and cooperation as we work to make things right. We greatly value your patronage as a customer of SERVPRO® of East Mecklenburg/Matthews.Best regards,SERVPRO® of East Mecklenburg/Matthews
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      Overall Rating

      Overall Rating
      ( 45 Reviews )
      42
      0
      0
      0
      3

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