Discerner Computers & Guru2Go
-
302 N Sterling St STE B
Morganton, NC 28655 - 828-438-4373
Hours
Chamber Rating
-
None of Your Business
This guy is a nightmare. I brought my desktop computer to him for repair because of a display issue. I explained the issue and waited two weeks for any type of diagnosis. I never heard back from him so I went by his office. To my surprise he had taken my ENTIRE computer apart and had it laying in multiple different boxes. When I asked him what was wrong he said he thought it might be my motherboard. I asked if he had checked the graphics card and he told me he had not checked that yet. I could not believe he would take my entire computer apart without checking the damn graphics card first. I remained polite and asked if he could check the graphics card and let me know what he finds out. BIG SURPRISE, never heard back from him. I called and he mumbled on about being busy and made comments about irrelevant things like telling me he hadnt raised his prices in years. He asked me to be patient and he would work on it that day. I waited another week then went by his office. When I arrived once again my computer was laying in several different piles and he had no additional information as to what was wrong with it. He asked me to wait in his office while he worked on it. I told him to put my computer back together and I would be back in a week to pick it up. Another week goes by and Ill let you guess what I found when I arrived to pick up my computer.. IT WAS STILL IN PIECES. He wanted me to wait again so he could put it back together. I refused and told him to give it back to me now. He piled up the remnants of my computer and placed them inside the tower. BE WARNED! Do not let this guy near your computer.
Mar 8th, 2024 -
Steve Jackson
Richard has years of experience and was a pleasure to deal with. Best customer service I can remember in a long time. I called and he had me bring the system right over to him. He identified and fixed the issue while I waited. I will be bring all my computer repair business to him in the future! I would recommend him to anyone!
Sep 19th, 2023 -
Balerio Cruz
Jul 16th, 2023 -
Richard S
Jul 3rd, 2023 -
Al Terrell
Great service! Truly a Computer Wizard!
May 6th, 2023
Contact Info
- 828-438-4373
- (828) 438-4373
- [email protected]
Products
- APPLE
- CUSTOM COMPUTERS
- FLAT-PANEL MONITORS
- HARD DRIVES
- INTERNET SERVICES
- LAPTOPS / NOTEBOOKS
- MICE
- MOTHERBOARDS
- ROUTERS
- TOWERS
Services
- INTERNET SERVICES
- LAPTOPS / NOTEBOOKS
- PC REPAIRS
- VIRUS PROTECTION & REMOVAL
Specialities
- MICE
Payment Methods
- AMEX
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Discerner Computers & Guru2Go?
A The phone number for Discerner Computers & Guru2Go is: 828-438-4373.
Q Where is Discerner Computers & Guru2Go located?
A Discerner Computers & Guru2Go is located at 302 N Sterling St STE B, Morganton, NC 28655
Q What is the internet address for Discerner Computers & Guru2Go?
A The website (URL) for Discerner Computers & Guru2Go is: https://www.discernercomputers.com/
Q How big is Discerner Computers & Guru2Go?
A Discerner Computers & Guru2Go employs approximately 2-5 people.
Q Is there a key contact at Discerner Computers & Guru2Go?
A You can contact Bruce Norris at 828-438-4373.
Q What days are Discerner Computers & Guru2Go open?
A Discerner Computers & Guru2Go is open:
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Discerner Computers & Guru2Go rated?
A Discerner Computers & Guru2Go has a 4.8 Star Rating from 58 reviewers.
Hours
Ratings and Reviews
Discerner Computers & Guru2Go
Overall Rating
Overall Rating
( 58 Reviews )None of Your Business on Google
This guy is a nightmare. I brought my desktop computer to him for repair because of a display issue. I explained the issue and waited two weeks for any type of diagnosis. I never heard back from him so I went by his office. To my surprise he had taken my ENTIRE computer apart and had it laying in multiple different boxes. When I asked him what was wrong he said he thought it might be my motherboard. I asked if he had checked the graphics card and he told me he had not checked that yet. I could not believe he would take my entire computer apart without checking the damn graphics card first. I remained polite and asked if he could check the graphics card and let me know what he finds out. BIG SURPRISE, never heard back from him. I called and he mumbled on about being busy and made comments about irrelevant things like telling me he hadnt raised his prices in years. He asked me to be patient and he would work on it that day. I waited another week then went by his office. When I arrived once again my computer was laying in several different piles and he had no additional information as to what was wrong with it. He asked me to wait in his office while he worked on it. I told him to put my computer back together and I would be back in a week to pick it up. Another week goes by and Ill let you guess what I found when I arrived to pick up my computer.. IT WAS STILL IN PIECES. He wanted me to wait again so he could put it back together. I refused and told him to give it back to me now. He piled up the remnants of my computer and placed them inside the tower. BE WARNED! Do not let this guy near your computer.
Steve Jackson on Google
Richard has years of experience and was a pleasure to deal with. Best customer service I can remember in a long time. I called and he had me bring the system right over to him. He identified and fixed the issue while I waited. I will be bring all my computer repair business to him in the future! I would recommend him to anyone!
Balerio Cruz on Google
Richard S on Google
Al Terrell on Google
Great service! Truly a Computer Wizard!
Overall Rating
Overall Rating
( 58 Reviews )Write a Review
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