Enterprise Rent-A-Car

May 31st, 2023

Freaking fantastic service, car rentals can be a pain but this one definitely was not. They went the extra mile before the trip by letting me pick the car a day in advance(I called to check what was available at that location), the car was new and spotless and they left a cleaning cloth in the car, and they even gave it to me with a full tank. As an old car prep at the 10u4 location they did a great job! And when I returned the car they also helped me out with billing to make sure it was the price as quoted when I reserved the car 3 months prior. I highly recommend these guys! But the only advice I have is to make calling that location easier by changing the number to match the Alamo phone number at that location so it's easier to reach that location. But like I said, I'll definitely be back
Apr 17th, 2023

I made a reservation. Got to the counter only to be told I couldn't use my debit card unless I was flying into or out of the airport. I was directed to Hertz and Avis which no agent was present. So I was told basically that if have to wait for someone. Why is it that a debit card can be used if you're flying but not if you just need a rental?? Makes no sense. I will NEVER USE THIS COMPANY AGAIN.
Feb 21st, 2023

Great experience. Helenia was friendly, professional, and answered all my questions. My agreed rental wasn't there, so I was put in what I'd call an upgrade. (2022 Highlander, with 350 miles on the clock) So I couldn't be happier. Clean facility, in and out super fast. Cost was what I expected, but the upgrade was above expectations. Couldn't be happier.
Jul 13th, 2022

Lady at the counter was extremely rude, on top of the fact that to rent a truck you have to use a credit card? If you have the money in the account why the hell does it matter what kind of card it is? Theyre lucky I didnt fly in with no way to get around. Wont ever try using this service again.
Apr 25th, 2022