Chamber of Commerce

      Comfort Suites New Bern near Cherry Point

      ( 577 Reviews )

      Comfort Suites New Bern near Cherry Point
      • 1006 Old Cherry Point Rd
        New Bern, North Carolina 28560
      •   252-649-3579
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      Chamber Rating

      3.9 - (577 reviews)
      266
      154
      58
      27
      72
      Read Our 577 Reviews

      Chamber Rating

      3.9 - (577 reviews)
      266
      154
      58
      27
      72
      › ‹
      • Jeff T


        Apr 7th, 2024

      • Joan Michelle

        ROACHES!!! Less than 30 minutes in and we are greeted by a baby roach in the tub I guess its better than bed bugs but I dont want to take any home. I rinsed the first down the drain. I left the hotel and came back more than 4 hours and heres another. I called when I was away to notify the front desk and request a refund. They offered to move me and to see if they could offer me a discount. I called the 1800 number, they couldnt help I spoke to the new front staff and she is trying to contact an unavailable manager. Roaches and respiratory issues doesnt mix I drove over 6 hours from Maryland with3 children for a service tomorrow morning and I have yet to rest I added another picture of the hvac system. I am not expecting white glove clean but what is this. There was curly hair on top of the system. Without looking hard things appear decent. Outside of the roaches
        Mar 15th, 2024

      • Donald Bolick

        Clean room,great service I will be staying again
        Mar 1st, 2024

      • Carlos Barbosa lopez


        Mar 1st, 2024

      • Curtis Curt Alleman

        Overall it was a great stay. Only downfall is no guide on TV as you need to go through each channel to find what channel you want. Breakfast was good just no real fruit selection or yogurt. My room could use some upgrades to carpet amd ceiling bit others a great stay. Also highly recommend Carolina BBQ which is directly across the street.
        Feb 14th, 2024

      Read Our 577 Reviews

      About
      Comfort Suites New Bern near Cherry Point

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more of the space you need to be at your best when you stay at our smoke-free Comfort Suites New Bern near Cherry Point hotel in New Bern, NC. Our pet-friendly hotel is near several local attractions, including Tryon Palace, New Bern Riverfront Convention Center, Noth Carolina History Center at Tryon Palace and the Twin Rivers Mall. Each guest can enjoy an included breakfast, free WiFi, free airport transportation, indoor pool, exercise room and business center. Each guest room allows you to stay recharged with USB and AC outlets. Join our Choice Privileges program today and start earning rewards with your next stay.

      Contact Info

      •   252-649-3579

      Questions & Answers

      Q What is the phone number for Comfort Suites New Bern near Cherry Point?

      A The phone number for Comfort Suites New Bern near Cherry Point is: 252-649-3579.

      Q Where is Comfort Suites New Bern near Cherry Point located?

      A Comfort Suites New Bern near Cherry Point is located at 1006 Old Cherry Point Rd, New Bern, North Carolina 28560

      Q What is the internet address for Comfort Suites New Bern near Cherry Point?

      A The website (URL) for Comfort Suites New Bern near Cherry Point is: https://www.choicehotels.com/north-carolina/new-bern/comfort-suites-hotels/nc743?mc=llgoxxpx

      Q How is Comfort Suites New Bern near Cherry Point rated?

      A Comfort Suites New Bern near Cherry Point has a 3.9 Star Rating from 577 reviewers.

      Ratings and Reviews
      Comfort Suites New Bern near Cherry Point

      Overall Rating

      Overall Rating
      ( 577 Reviews )
      266
      154
      58
      27
      72
      Write a Review

      Jeff T on Google

      image

      Business Response on Google Apr 9th, 2024
      Thank you so much for your five-star rating, Jeff! We work hard to provide the best experience possible and are happy to see you enjoyed your stay at Comfort Suites New Bern near Cherry Point in New Bern, NC 28560. We hope to see you again soon when your travels bring you back to the area!

      Joan Michelle on Google

      image ROACHES!!! Less than 30 minutes in and we are greeted by a baby roach in the tub I guess its better than bed bugs but I dont want to take any home.
      I rinsed the first down the drain.
      I left the hotel and came back more than 4 hours and heres another.
      I called when I was away to notify the front desk and request a refund. They offered to move me and to see if they could offer me a discount.
      I called the 1800 number, they couldnt help
      I spoke to the new front staff and she is trying to contact an unavailable manager.
      Roaches and respiratory issues doesnt mix
      I drove over 6 hours from Maryland with3 children for a service tomorrow morning and I have yet to rest
      I added another picture of the hvac system. I am not expecting white glove clean but what is this. There was curly hair on top of the system.
      Without looking hard things appear decent. Outside of the roaches

      Business Response on Google Mar 25th, 2024
      Thank you for choosing to stay with us, Joan Michelle! Please know we want to provide every guest with a clean, comfortable, well-maintained room, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. All the best in your future travels.

      Donald Bolick on Google

      image Clean room,great service I will be staying again

      Business Response on Google Feb 26th, 2024
      Thank you so much for your five-star rating, Donald! It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. We work hard to provide the best experience possible and are happy to hear you enjoyed your stay at Comfort Suites New Bern near Cherry Point in New Bern, NC 28560. We hope to see you again soon when your travels bring you back to the area!

      Carlos Barbosa lopez on Google

      image

      Business Response on Google Feb 14th, 2024
      I regret to discover you weren't thoroughly impressed with us, though I was not able to find your name in our guest list. We would like to know the room number you stayed in and the issues you had, because your feedback is important to us and we would love to hear your comments and suggestions for improvement to ensure we offer a better experience for our guests in the future.

      Curtis Curt Alleman on Google

      image Overall it was a great stay. Only downfall is no guide on TV as you need to go through each channel to find what channel you want. Breakfast was good just no real fruit selection or yogurt.
      My room could use some upgrades to carpet amd ceiling bit others a great stay. Also highly recommend Carolina BBQ which is directly across the street.

      Business Response on Google Feb 20th, 2024
      Thank you for choosing us, Curtis! We appreciate you taking the time to share your feedback, most especially the comments you made about the room and breakfast. It's important for us to impress our guests and your comments will make this goal that much more attainable. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
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      Overall Rating

      Overall Rating
      ( 577 Reviews )
      266
      154
      58
      27
      72

      Write a Review

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