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      Verizon

      ( 231 Reviews )

      Verizon
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      Hours

      Sunday:
      12:00 PM - 7:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (231 reviews)
      170
      15
      7
      3
      36
      Read Our 231 Reviews

      Chamber Rating

      Verified Member
      4.2 - (231 reviews)
      170
      15
      7
      3
      36
      › ‹
      • Dom

        Despicable. They will lie to you to get you to sign up. Make sure to go with a different provider. Verizon's packages are extremely overpriced.
        Mar 23rd, 2024

      • Polly

        Terrible experience from start to finish. We were lied to about the type of plan we were switching to. They told us that the phones came free with the plan. This was not true, so when we tried to cancel the plan we had to send the phones back. Onboarding took over an hour at Crabtree, it was handled extremely unprofessionally. Offboarding was even worse - it took 2 months to break free from Verizon. We were paying $195/month at Verizon, our new provider is less than 1/3rd of the cost. To top it off, customer service is absolutely terrible. Badly trained call center reps.
        Mar 19th, 2024

      • Joe Grzyb

        I needed help in activating my replacement iPhone 13. Farah working at the kiosk at Crabtree Mall was unbelievably helpful! Not only took care of the set up, but reviewed my account and put me on an updated plan that saved me money. Then helped me file a claim for another family phone that had been damaged. Wow! Go Farah!!
        Mar 15th, 2024

      • Shannon

        The staff was very friendly and outgoing! Took care of all my problems And made sure my devices were all set up. I will be using this Verizon from now on for all my future needs!!!! Definitely five stars!
        Mar 8th, 2024

      • Debra Gilliam


        Mar 7th, 2024

      Read Our 231 Reviews

      About
      Verizon

      Victra is your local Verizon Authorized Retailer in Raleigh, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

      Contact Info

      Products

      • Audio accessories
      • Cases & Protection
      • Power accessories
      • Smartphones
      • Tablets
      • Wearable devices
      • Sim cards
      • Laptops
      • Home phone replacement
      • Mobile broadband

      Services

      • New Lines
      • Upgrades
      • New Devices
      • Accessories

      Brands

      • Verizon Wireless
      • Samsung
      • Apple
      • Motorola
      • Casemate
      • Otterbox
      • Google
      • PureGear
      • Gear4
      • Incipio
      • Mophie
      • JLab
      • Eargo
      • Tech21
      • Clckr
      • Urbanista

      Languages

      • English
      • Spanish

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (984) 777-4910.

      Q Where is Verizon located?

      A Verizon is located at 4325 Glenwood Ave, 1030k, Raleigh, North Carolina 27612

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://victra.com/stores/nc-raleigh-crabtree?y_source=1_MjcyNzM0Ni01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Sunday: 12:00 PM - 7:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM

      Q How is Verizon rated?

      A Verizon has a 4.2 Star Rating from 231 reviewers.

      Hours

      Sunday:
      12:00 PM - 7:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 231 Reviews )
      170
      15
      7
      3
      36
      Write a Review

      Dom on Google

      image Despicable. They will lie to you to get you to sign up. Make sure to go with a different provider. Verizon's packages are extremely overpriced.

      Business Response on Google Mar 19th, 2024
      Hello Dom, We are sorry to hear about your negative experience at our store. I'm with Victra Corporate and we're here to help. We are so sorry to hear about your experience at our store. Would you be able to contact us so we can discuss these concerns in greater detail?. You can email us at [email protected]. Thank you for bringing this to our attention and we look forward to speaking with you soon.

      Polly on Google

      image Terrible experience from start to finish. We were lied to about the type of plan we were switching to. They told us that the phones came free with the plan. This was not true, so when we tried to cancel the plan we had to send the phones back. Onboarding took over an hour at Crabtree, it was handled extremely unprofessionally. Offboarding was even worse - it took 2 months to break free from Verizon. We were paying $195/month at Verizon, our new provider is less than 1/3rd of the cost. To top it off, customer service is absolutely terrible. Badly trained call center reps.

      Business Response on Google Mar 20th, 2024
      Hello Polly, We are sorry to hear about your negative experience at our store. I'm with Victra Corporate and we're here to help. We are so sorry to hear about your experience at our store. Would you be able to contact us so we can discuss these concerns in greater detail?. You can email us at [email protected]. Thank you for bringing this to our attention and we look forward to speaking with you soon.

      Joe Grzyb on Google

      image I needed help in activating my replacement iPhone 13. Farah working at the kiosk at Crabtree Mall was unbelievably helpful! Not only took care of the set up, but reviewed my account and put me on an updated plan that saved me money. Then helped me file a claim for another family phone that had been damaged.
      Wow! Go Farah!!

      Business Response on Google Mar 13th, 2024
      Hi Joe, We are happy to hear that you had a positive experience at our store and that we were able to provide you with great customer service! We hope to see you again!

      Shannon on Google

      image The staff was very friendly and outgoing! Took care of all my problems And made sure my devices were all set up. I will be using this Verizon from now on for all my future needs!!!! Definitely five stars!

      Business Response on Google Jan 18th, 2022
      Thanks for the positive rating, Shannon! We are so glad to see you had a great experience at our store, and we look forward to future visits.

      Debra Gilliam on Google

      image

      Business Response on Google Mar 5th, 2024
      Hi Debra, We are happy to hear that you had a positive experience at our store! We love helping our guests and we hope to see you again!
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      Overall Rating

      Overall Rating
      ( 231 Reviews )
      170
      15
      7
      3
      36

      Write a Review

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