Gingerbread House Florist

I ordered flowers for it sister who had just finished her last round of radiation. The arrangement on the website shows 6 roses and hers only had 4. When I called, the lady (Andri ?) said she doesn't know what happened because when they left their shop, it had 6 roses. She wasn't implying my sister removed 2 of them, but could offer no other explanation or compensation other than giving me a credit of $8 ($4 per rose)! My sister loves the arrangement regardless, but this is very deceptive marketing. I purposely ordered from their website vs an online franchise and am just very disappointed. The first two is what she got compared to the last one which I paid for.
Mar 27th, 2024

I recently used this florist to send a birthday bouquet to a friend- and they did not disappoint. I called and told them make something bright and beautiful for my friends birthday. It was perfect. It was delivered on time and he absolutely loved them. I will definitely be using them again for other occasions! So glad I have found them.
Mar 23rd, 2024

I ordered for my wife for international women's day and paid > $20 some dollars for quick delivery. The person at the counter said would be delivered before 10 am next day. I had to call multiple times, next day when I spoke to them they said hey we just got here and acted all surprised. Regardless it did not show up as planned and they never even brought up refunding the $20 extra I paid for delivery.
Mar 12th, 2024

Feb 27th, 2024

BUYER BEWARE: If I could give zero stars I would. I called earlier this am and explicitly stated I needed a very special delivery by the end of the day today. When I noticed it hadn't been received at least 1.5 hours BEFORE closing time, I called again to double check that it was on the delivery truck and the person I spoke to assured me it would be delivered by end of day today. Low and behold I get a call close to 1 hour before closing time saying they had to wait until the morning but they would still charge me the $20 delivery fee. I said there was no way I would pay that much since the onus was on them. They tried to negotiate down to $10.95 but wouldn't budge since they made an error x 2. They canceled my order without asking me if that was ok and that is NOT ok. I am glad they won't have a dime from me in the end but what an awful way to do business. So incredibly disappointing. Response to owner's response: This is exactly where I purchased flowers. I would not post such a review on the incorrect owner's business. Please take responsibility for your actions or at the very least, apologize.
Dec 19th, 2023