CTI Property Services

I have been using CTI for bids and projects for the last 10 years, and they are always top notch! Chad is the rep I deal with the most. He is fast to respond and its obvious has pride in his job and the work the crews do! I recommend them to friends and family often for any job one could imagine!
Apr 1st, 2024

My experience with CTI has always been positive. The breadth of their knowledge is impressive, and their commitment to quality is second to none. I have them on speed-dial! Thank you, Tim and the entire CTI team!
Mar 28th, 2024

I had some siding replaced. They did a great job, and replaced 15 boards and a soffit in b one afternoon. They also color matched the paint and took care of that as well. Great experience
Feb 26th, 2024

Jan 15th, 2024

CTI Property Services and their subcontractors ruined my home. Supposedly, CTI Property Services hired Sincere Property Services to repair roof (install new trusses, insulation, sheathing, etc.) We later learn that the subcontractor Sincere, gives the job to three guys who definitely didn't know what they were doing, including sheathing that they were about to install that was coded for walls. He (Sincere's subcontractor) stated that they use it (the sheathing), for everything...roofs, walls, everything. City Inspector arrives while they are in the act and asks for the permit. No permit and wrong sheathing for this property...no more work will be done on this property per the inspector until all permits are obtained, and just to let you know, CTI did not obtain the permit until 7 days later. That's right, 7 days later. Subsequently, heavy thunder and rainstorms with hail came and blew tarp off the house. Guess what? Rain poured in the house...down the walls, on the carpets; had to cover personal belongings, move furniture, etc. Not only once, but twice the rains came and blew off the tarp. Wait! That's not all...there's more.The tarp that Sincere placed on the roof had holes and per Sincere, they "patched" the tarp! The storm again filled my house with water. Summer time and no roof on the house means no air conditioning. Instead of repairs, I got MOLD! They (CTI) have the nerve to say they have finished the job although they have not replaced soffits, fascia, insulation, and more and per 2 licensed engineers, the work is not completed properly and did I mention that their project manager tried to use the engineering specs that came with the trusses as an official engineer's letter. In a complaint filed with the Attorney General's Office, CTI's project manager lies about getting final inspections...framing, etc. He never scheduled the framing inspection or any inspection. CTI and their project manager hurriedly got off the job and the HOA, allowed the permit to expire. No one ever got an inspection of any kind, so again, no inspection was ever done at this house...never. I would never, ever, hire this firm nor their subcontractors (Sincere Property Services) to do anything...not even clean the gutters and did I tell you...the damaged gutters, soffits, fascia, etc., are still missing. The HOA hired this firm and the HOA as well as the property management company, (Sentry Management, horrible management company), knowingly allowed CTI to continue working even after I (my attorney) made them aware of them working without a permit; no engineer's letter, trying to take shortcuts, etc., and their inferior work. Want to learn more about CTI Property Services, Sentry Management, and Sincere Property Services? See Johnson & Hawkins vs CTI Property Services, Inc., Wake County Superior Court. Settled for over $100,000.00...yes, you heard correctly, over one hundred thousand dollars.
Dec 18th, 2023