SureStay By Best Western Shallotte
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4646 Eastcoast Ln
Shallotte, North Carolina 28470 - (910) 755-6444
- Website
Hours
Chamber Rating
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Rosita Gonzalez
Apr 3rd, 2024 -
Karen Gilliland
Mar 30th, 2024 -
Matthew Weaver
Dont use the vending machines. 4 for 4 expired soda that was flat . $2.50 a pop. All different flavors, and they couldnt help with it. Vending machines run by another company
Mar 25th, 2024 -
Richard Collins
Very clean Very comfortable Beds Nearby activities: Rios Restaurant
Mar 18th, 2024 -
The Tattooed Medium
Pretty upset with this Best Western. My daughter is out of town with her service dog and called and talked to Michelle at the front desk. Is she explained to her but she had a registered service dog and Michelle at the front desk insisted on knowing what type of dog. Then told my daughter that it sounded like it was an emotional support dog and she was not allowed to bring it. Her dog is a registered diabetic alert dog. I really hope that someone councils Michelle on how to handle clients bringing service animals. How about asking her to bring her card at check in??? !! By law age can not be refused! And she was.
Feb 20th, 2024
Questions & Answers
Q What is the phone number for SureStay By Best Western Shallotte?
A The phone number for SureStay By Best Western Shallotte is: (910) 755-6444.
Q Where is SureStay By Best Western Shallotte located?
A SureStay By Best Western Shallotte is located at 4646 Eastcoast Ln, Shallotte, North Carolina 28470
Q What is the internet address for SureStay By Best Western Shallotte?
A The website (URL) for SureStay By Best Western Shallotte is: https://www.bestwestern.com/en_US/book/hotel-rooms.55057.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:55057
Q How big is SureStay By Best Western Shallotte?
A SureStay By Best Western Shallotte employs approximately 20+ people.
Q What days are SureStay By Best Western Shallotte open?
A SureStay By Best Western Shallotte is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Q How is SureStay By Best Western Shallotte rated?
A SureStay By Best Western Shallotte has a 3.8 Star Rating from 139 reviewers.
Hours
Ratings and Reviews
SureStay By Best Western Shallotte
Overall Rating
Overall Rating
( 139 Reviews )Rosita Gonzalez on Google
Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.
Sincerely,
Hotel Manager
Karen Gilliland on Google
Thank you for taking the time to write wonderful feedback. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.
Sincerely,
Hotel Manager
Matthew Weaver on Google
Dont use the vending machines. 4 for 4 expired soda that was flat . $2.50 a pop. All different flavors, and they couldnt help with it. Vending machines run by another company
Thank you for bringing your experience with our vending machines to our attention. We apologize for the inconvenience you encountered with the expired and flat soda. Please rest assured that we take your feedback seriously and will address this issue with the vending machine company to ensure that the products provided are fresh and of high quality.
We understand the importance of offering convenient amenities to our guests, and we regret that we fell short of your expectations in this regard. Your satisfaction is our top priority, and we appreciate your understanding as we work to resolve this matter.
If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a better experience in the future.
Sincerely,
Hotel Manager
Richard Collins on Google
Very clean
Very comfortable Beds
Nearby activities: Rios Restaurant
Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and our beds comfortable. We strive to provide a cozy and welcoming environment for all our guests. We look forward to welcoming you back in the future!
Sincerely,
Hotel Manager
The Tattooed Medium on Google
Pretty upset with this Best Western. My daughter is out of town with her service dog and called and talked to Michelle at the front desk. Is she explained to her but she had a registered service dog and Michelle at the front desk insisted on knowing what type of dog. Then told my daughter that it sounded like it was an emotional support dog and she was not allowed to bring it.
Her dog is a registered diabetic alert dog. I really hope that someone councils Michelle on how to handle clients bringing service animals. How about asking her to bring her card at check in??? !!
By law age can not be refused! And she was.
We sincerely apologize for the misunderstanding and inconvenience your daughter experienced during her interaction with Michelle at our front desk. We regret any confusion caused. Your feedback is invaluable, and we will ensure that all staff members are properly trained to handle situations involving service animals with sensitivity and respect. We appreciate your understanding and hope to have the opportunity to welcome your daughter and her dog back in the future.
Sincerely,
Hotel Manager
Overall Rating
Overall Rating
( 139 Reviews )Write a Review
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