PC Medics On Call

Don't use this service! Unreliable, scammer, & does not care for customer needs, just profit. I want to add that Cam is a low IQ individual whom is racist to colored people & turns out to be 2-faced physiological narcissist.
Apr 5th, 2024

My experience with Cam is less than 1 star. I will summarize this as shortly as possible but Cam is dishonest, rude, racist and has terrible ethics. Originally Cam was hired for a hardware fix- the hinge on my laptop was broke. After giving him a $240 deposit, my husband and I made it very clear we were not willing to pay much more, as at that point I would just get a new laptop. He gave us his word and also told us that he would take it home to inspect it further and would not do anything until he called and got out consent. Well he lied. He did not do that. In fact, I did not hear from him for a week and then he called me 5 times in 40 minutes demanding I call him back because of some firmware issue. Mind you, he would not even provide proof of this firmware issue. After I told him my files and data were backed up and I did not want the firmware issue fixed, he told me he already worked on fixing it for 3 hours at his $180 rate for a total of $540, and I needed to pay him- like what?! Unfortunately I was unexpectedly on the road to see my ill father, and requested if he could hold my laptop (not fix it any further) and discuss further when I return in a few days. Cam denied, and demanded that the laptop be dropped off and him get his money that day. Cam told me he would "cut me a deal" and give me my laptop back for $200 more dollars. Mind you I already paid a deposit of $240 for hardware fix, that he later said he could not fix and I could not get my money back. Mind you- his policies state "No fix, No pay" I was already in a flustered state and just wanted my laptop back and agreed to the $200 and had my friend wait at my house to pick it up with the money. My friend knew I was scammed (as the laptop was still broken, i was out $440 at this point) and questioned Cam- and that's when Cam got racist. My friend was so respectful (I have the whole conversation on ring camera) and was just concerned about me not being taken advantage of. The next day once I had calmed down and really thought about the situation, I reached out and asked for my money back. I was denied, and then mass texted even though I asked him to stop. I realize I was scammed and that Cam was a crook. I should have read reviews prior. Let my terrible experience be a warning, do not do business with this man.
Apr 5th, 2024

I called in the morning around 10am and scheduled a house call for that same day at 6:30 provided information about the service I needed and my address and I was told he would be there and he only takes cash. So I left work early to get cash and get home in time. I texted him when I got home and then tried calling as well. He never responded to my text and sent my first call directly to voicemail and let the second call ring all the way through. I left him a voicemail as well and still have not heard anything back. If he was busy and needed to reschedule that would have been fine but I got zero communication. I've seen the reviews where he denies all of these claims and says he has amazing customer service and communication skills. I did not receive either of those. One star and would not recommend. Also I provided pictures of the times of texts and calls so he can't deny this one!
Mar 21st, 2024

Called to get a price. The guy who answered was very rude and short with me on the phone. I will definitely never go to this place
Feb 12th, 2024

Very unprofessional . Don't waste your time or your money. no business card parked what he was driving around the corner, should have not paid him anything what a waste of my time!!!!!!!!!
Jan 26th, 2024