Lee Ford of Wilson

The service department at Lee Ford stands by their word!! Brought our used F350 dually in for first time service. When an error was made on their part that caused a fuel line leak, they corrected it in a timely manner and provided a courtesy vehicle for me to use while being completed. Unfortunately it's become rare that companies care about their customers, but Lee Ford is one of the remaining few! Thank you to the service team!
Mar 4th, 2024

Always good service
Mar 2nd, 2024

Call me crazy, but does this look fixed to anyone else?
Feb 17th, 2024

Went here to deliver a package. 2nd pkg of 70+ stops. Got up to the door greeted by a very attractive lady who was nice enough to open it for me. Was directed to the back. Still couldn't find the recipient. Talked to another guy who turned out to be a whiny Karen with the Beard. Karen, with the beard was helping a customer. I patiently waited for him to finish. Never once was acknowledged. Never once said just a second sir while I finish up with her. And when he was done with her, still no acknowledgement. I had to initiate the conversation. Had I not said anything I would've just stood there. He directs me to no specific point totally unfriendly . I suspect why but I won't speculate..may have had something to do with my race who knows?? So I gave up and I walk out with the package. it's going back to the facility. Here comes Karen with the Beard trying to scare me into giving him the package. Nope. You should've used better customer service skills now come pick it up. Start by learning from that very attractive young lady who held the door for me..tough guy Karen with the Beard.
Feb 18th, 2024

Jan 30th, 2024