NAPA Auto Parts - Prairie Auto Parts

Mar 27th, 2024

Dec 9th, 2023

Nov 5th, 2023

Always helpful and try to order parts if they don't have on hand.
May 22nd, 2023

Seems they're offended by customers coming in... As I looked for the tools I needed (and the website said was in stock) the employees were having a personal conversation dropping the f bomb- I just ignored it figuring they must not have heard me come in. When I walked up to the counter they continued - I asked if they offered a AAA discount and was told "maybe a small one"- asked for torque wrenches and the guy told me he didn't think they did- I said well there was a few online - saying "you shouldn't trust our inventory" he walks across the store without saying anything to me- and then yells through the shelf what size- I catch up with him and he asks if I want to spend $200 or $300. I asked so the ones online aren't available - he bites my head off and says which ones online you haven't given me any information. I would have liked to tell him there are four torque wrenches listed in stock online under $100- instead I told him he was being a D and he said to get out of his face so I left... I could break down in their parking lot and I'd still walk to another part store on the other side of town if I needed to.
Sep 17th, 2023